Sales Operations & Client Support Coordinator

Dr Clear Aligners; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A dental health company in Kuala Lumpur is seeking a motivated individual to maintain sales records and support the sales department. The ideal candidate should possess a Diploma in Business Administration/Marketing with at least 1 year of relevant experience or be a fresh graduate. Responsibilities include processing orders, compiling sales reports, and responding to customer inquiries. Proficiency in Microsoft Office and strong communication skills are essential for success in this role.

Qualifications

• Minimum Diploma in Business Administration/Marketing or equivalent.
• At least 1 year of relevant working experience. Fresh graduates are encouraged to apply.
• Committed and motivated to improve on job knowledge.
• Meticulous, possessing excellent communication skills.
• Well-versed in Microsoft Office applications.

Responsibilities

• Maintain and update sales and patient records.
• Process clients’ orders through email and phone.
• Compile monthly sales reports and sales staff commissions.
• Direct and answer feedback/enquiries from customers.
• Identify and enhance new products’ features.
• Support the sales department with administrative tasks.
• Proactively follow up on overdue payments.
• Perform other ad-hoc tasks assigned by Management.

Skills

Excellent communication skills

Proficiency in Microsoft Office

Attention to detail

Education

Diploma in Business Administration/Marketing

Job description

A dental health company in Kuala Lumpur is seeking a motivated individual to maintain sales records and support the sales department. The ideal candidate should possess a Diploma in Business Administration/Marketing with at least 1 year of relevant experience or be a fresh graduate. Responsibilities include processing orders, compiling sales reports, and responding to customer inquiries. Proficiency in Microsoft Office and strong communication skills are essential for success in this role.