Sales & Operational Executive/Assistant Manager (Japanese Speaker)

Fuji Logistics; Gelang Patah; On-site; MYR 150,000 - 200,000; Full time

Job summary

A logistics company in Johor, Malaysia is seeking a Sales Executive to assist in developing and executing sales strategies. Responsibilities include responding to customer inquiries, maintaining relationships, conducting market research, and preparing sales reports. Candidates should possess a Diploma or Bachelor's Degree in related fields, with at least 5 years of relevant experience, and strong communication skills in English and Japanese. A good understanding of logistics operations and familiarity with systems like SAP and WMS is preferred.

Qualifications

• Minimum of 5 years working experience in the related field.
• Knowledge in operations is an advantage.

Responsibilities

• Assist in developing and executing sales strategies to meet revenue targets.
• Respond to customer inquiries, prepare quotations, proposals, and follow up to close deals.
• Maintain customer relationships, handle accounts, and ensure satisfaction.
• Visit new and existing customers to support sales and customer service activities.
• Conduct market research to identify new opportunities, trends, and competitors.
• Prepare weekly sales reports, sales forecasts and monthly performance updates.
• Delegate or share information with related departments upon receiving new orders or instructions.
• Maintain updated customer records, contracts, and documentation.

Skills

Strong communication skills

Customer interaction skills

Analytical abilities

Problem-solving abilities

Communication in English and Japanese

Education

Diploma / Bachelor's Degree in Business Administration, Sales, Marketing, Operations

Tools

Microsoft Office

SAP

WMS systems

Job description

Assist in developing and executing sales strategies to meet revenue targets.

Respond to customer inquiries, prepare quotations, proposals, and follow up to close deals.

Maintain customer relationships, handle accounts, and ensure satisfaction.

Visit new and existing customers to support sales and customer service activities.

Conduct market research to identify new opportunities, trends, and competitors.

Prepare weekly sales reports, sales forecasts and monthly performance updates.

Delegate or share information with related departments upon receiving new orders or instructions from customers and top management.

Maintain updated customer records, contracts, and documentation.

Prepare monthly shipment and stock reports for submission to the customer and HQ.

Analyze customer's incoming product list and prepare a summary.

Update new product lists in the WMS system.

Prepare a monthly product expiry report and notify the customer.

Attend to additional customer requests and inquiries.

Report and update the Operations Manager on a daily basis.

Qualification

Diploma / Bachelor's Degree in Business Administration, Sales, Marketing, Operations, or related field.

Minimum of 5 years working experience in the related field.

Able to communicate and write in English and Japanese.

Knowledge in operations is an advantage.

Strong communication and customer interaction skills.

Good analytical and problem-solving abilities.

Proficient in Microsoft Office (Excel, PowerPoint, Word)

Familiar with SAP and WMS systems related to logistics and operations.