Sales Operation Executive (Order Processing)

Haier; Selangor; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading logistics company based in Malaysia is seeking a candidate for order processing and delivery arrangement. The role requires coordination with sales, warehouse, and product teams, along with effective POD tracking and invoice dispatch. Ideal candidates should possess a Diploma/Degree in Logistics/Supply Chain and be fluent in Bahasa Malaysia, Mandarin, and English, with at least 2 years of relevant experience. Attention to detail and teamwork are crucial for success in this position.

Qualifications

• At least 2 years of working experience in the related field.
• Candidates must be proficient in Bahasa Malaysia and English.

Responsibilities

• Ensure compliance of sales order pricing with SAP system.
• Coordinate with teams on delivery arrangements and issues.
• Manage POD tracking and invoice dispatch.

Skills

Detail oriented

Team player

Proficient in Mandarin

Education

Diploma/Degree in Logistic/Supply Chain or equivalent

Job description

Order processing & delivery arrangement

Ensure sales order’s billing price issue by sales team are follow monthly price bulletin which is tally with SAP system

Input order and picking list from SAP system

Indicate remarks for those order is required special arrangement at the picking list

Coordinate with Product Team if there is any price difference in the SAP system

Coordinate with Warehouse Department for delivery arrangement

Coordinate with Sales and Warehouse Department if there is any issue during delivery to ensure delivery done without failure

POD Tracking, Billing, Invoice Dispatch and Filling

Daily POD monitoring and tracking with warehouse

Issue billing from SAP system, compiling documents for checking purposes

Invoice’s hard copy distribution to sales team and filling

Outbound Follow Up

Follow up with sales team for those order is long pending issued and awaiting delivery instruction

Follow up with warehouse on the delivery status for urgent delivery

Assist sales team when dealer checking on cargo receiving issue.

Job Requirements

Candidate must possess at least a Diploma/Degree in Logistic/Supply Chain or equivalent.

Required language(s): Bahasa Malaysia, Mandarin, English. We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients.

At least 2 year(s) of working experience in the related field is required for this position.

Detail oriented, team player with a strong sense of responsibility and ownership.