Sales Operation Executive

Uchino Marketing (M) Sdn Bhd; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A retail marketing firm in Kuala Lumpur is seeking a Sales Operations Manager to lead retail sales performance across various outlets. The role involves ensuring customer satisfaction, managing inventory levels, and developing business opportunities. Candidates should have 1 to 4 years of sales operation experience, familiarity with the KL retail industry, and a degree or diploma. Proficiency in MS Excel is essential. This is a key role requiring strong management and communication skills.

Qualifications

• At least 1 to 4 years related experience in Sales Operation experience.
• Familiar with KL Retail Industry operation.
• Proficient in MS Excel.

Responsibilities

• Lead and manage the overall Retail Sales performance.
• Ensure Customer satisfaction and product knowledge.
• Actively identify and develop new business opportunities.
• Involve in Sales promotional planning.
• Maintain strong relationship with Department Store Management.
• Communicate with internal departments for smooth execution.
• Manage Promoters Working Schedule and Recruitment.
• Responsible for Inventory Stock Levels.

Skills

Sales operation experience

Good working knowledge in MS Excel

Education

Degree or Diploma level

Job description

Responsibilities

• Lead and manage the overall Retail Sales performance and display for Various Outlets
• Ensure Customer satisfaction and product knowledge of our promoters
• Actively identify and develop new and emerging business opportunities
• Involve in Sales promotional planning to drive up Sales and create product awareness
• Maintain and build strong relationship with our existing / new Department Store Management
• Communicate with internal departments and external parties, ensure smooth execution and high level of quality for all sales activities.
• Involve in Promoters Working Schedule, Recruitment / Interview, Promoters’ Commission Calculation
• Responsible for Inventory Stock Levels
• Select merchandise and product, negotiating prices and terms with suppliers
• Ensure all stores meet the daily benchmark inventory levels
• Monitor deliveries and ensure stock allocations are at optimal levels
• Generate related Weekly / Monthly report
• And any other responsibilities related to Merchandising & Stock Inventory
• Assist the Sales Manager on all other related Operation Duties.

Requirements

• Prefer applicants with at least 1 to 4 years related experience in Sales Operation experience
• Familiar with KL Retail Industry operation
• Degree or Diploma level
• Good working knowledge in MS Excel