Sales Manager

FASTRAIN TECHNOLOGY MALAYSIA SDN. BHD.; Seberang Perai; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading manufacturing solutions provider in Penang is seeking a Sales Account Manager to profitably grow sales through proactive management of customer relationships. The ideal candidate will have a Bachelor’s Degree and 5 to 8 years of related face-to-face sales experience, ideally in complex solution selling environments. Key responsibilities include developing customer account plans, providing product information, and coordinating customer presentations. A Master's degree is preferred, along with experience in co-selling and co-marketing.

Qualifications

• 5 to 8 years of related face-to-face sales experience required.
• Experience in co-selling and co-marketing required.
• Demonstrated success in selling complex solutions in complex customer environments.

Responsibilities

• Manage customer relationships and drive sales growth.
• Develop account plans and coordinate customer demonstrations.
• Provide forecasts and maintain ongoing communication with senior management.

Skills

Face-to-face sales experience

Customer relationship management

Technical product knowledge

Time management

Education

Bachelor's Degree

Master’s degree in business or related field

Job description

Profitably grows sales through proactive management of customer relationships.

Develops customer account plans for all assigned customers by leading a planning process that identifies relevant customer needs, prioritizes initiatives and company investments, and establishes a clear action plan for success.

Develops appropriate level relationships with key accounts for self, Channel Sales Director, Executive Sponsorship and technical resources.

Effectively coordinates and delivers customer demonstrations and presentations.

Provides input to senior management on customers and competitive trends.

Calls on accounts with efficient time management skills to ensure weekly visit targets are met.

Provides technical and administrative product information and appropriate pricing details to potential and existing customers.

Maintains a weekly product and sales forecast summary for assigned accounts, providing a clear indication of potential business both quarterly and beyond. Leads all aspects of the sales process, calling upon others to assist in solution development and proposal delivery, as needed, or as directed by management.

Manages assigned customer transition to Account development executives at the appropriate time.

May perform other duties and responsibilities as assigned.

Job Requirements

• Bachelor’s Degree and five (5) to eight (8) years of related face‑to‑face sales experience required.
• Master’s degree in business or related field preferred.
• Experience in co‑selling, co‑marketing, and reselling required.
• Experience with CM and/or systems integrator type relationships a plus.
• Demonstrated success in selling complex solutions within complex customer environments required or an equivalent combination of education, training or experience.

About the Company

Fastrain is a professional manufacturing solutions provider of high‑quality, durable electronic products, headquartered in Shenzhen, China with additional regional and global operations across Thailand, Malaysia and HK. With 15 years of experience, we provide Design, Manufacturing, Testing and Supply Chain solutions for industry leaders in Optical Communications, Marine Communications, Automotive Electronics and more. We believe long‑term customer satisfaction is the cornerstone of our success and are committed to creating value that increases customer competitiveness through a World‑Class Manufacturing Excellence solution that delivers superior quality and service.