Sales Executive / Sales Coordinator - Urgent Hiring!

Trust Recruit; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A recruitment agency is seeking a Sales Support professional in Selangor, Malaysia. This role involves handling sales transactions, providing after-sales support, and engaging with customers. Candidates should have a diploma in a relevant field and 2-3 years of experience, preferably in manufacturing or furniture. Strong administrative, communication, and multitasking skills are essential. Immediate availability is advantageous. Interested applicants should send their resumes in MS WORD format via email.

Qualifications

• Minimum 2-3 years of experience in a sales support or coordination role, preferably in the manufacturing industry.
• Strong multitasking and prioritisation abilities.
• Familiarity with sales processes and understanding of the sales industry.

Responsibilities

• Handle sales transactions, including processing orders and issuing invoices.
• Respond to customer inquiries, complaints, and claims promptly.
• Provide after-sales service and coordinate repairs and replacements.
• Engage actively with potential and existing customers.
• Cultivate and maintain strong relationships with local and Japanese clients.
• Stay updated on product knowledge to guide customers effectively.
• Communicate effectively in both English and Malay.
• Conduct market planning, analysis, and business development.

Skills

Administrative and organisational skills

Communication and interpersonal skills

Customer-focused mindset

Proficiency in Microsoft Office

Understanding of sales processes

Education

Diploma in Business Study, Sales and Marketing or related field

Job description

Key Responsibilities

• Handle sales transactions, including processing orders, issuing invoices, and coordinating with various departments to ensure timely delivery.
• Respond to customer inquiries, complaints, and claims promptly and professionally, providing effective solutions and maintaining customer satisfaction.
• Provide after-sales service, addressing any post-purchase concerns, coordinate repairs and replacements and ensure customer satisfaction.
• Actively engage with potential and existing customers, understand their needs, and offer suitable furniture solutions from our collection.
• Cultivate and maintain strong relationships with local and Japanese clients, ensure smooth communication, coordinate product availability, and resolve any issues.
• Stay updated on product knowledge, including the latest trends and features of our products, to effectively guide and advise customers.
• Communicate effectively in both English and Malay for internal coordination, including collaborating with team members and participating in meetings.
• Market planning, analysis, and business development.

What we’re looking for

• Minimum Diploma in Business Study, Sales and Marketing or related field.
• Minimum 2-3 years of experience in a sales support or coordination role, preferably in the manufacturing industry.
• Strong administrative and organisational skills, with the ability to multitask and prioritise effectively.
• Excellent communication and interpersonal skills, with the ability to build relationships with both clients and team members.
• Proficient in Microsoft Office, with the ability to create detailed reports and presentations.
• Customer-focused mindset and a proactive approach to problem-solving.
• Familiarity with sales processes and an understanding of the sales industry.
• Working experience in the furniture industry will be an added advantage.
• Able to start work immediately will be an added advantage.

How to Apply

Interested applicants, kindly send your resume in MS WORD format to *****@trustrecruit.com.my or please click on Apply Now and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

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