Company Description
Established in 1980, Berjaya CKE is a leading manufacturer of commercial kitchen equipment in Malaysia. With over four decades of experience, the Company has gained international recognition, exporting high-quality products to over 60 countries worldwide. Berjaya CKE is committed to providing innovative and dependable solutions for the foodservice industry while expanding the sales team to meet local and global market demands.
Role Description
1. Sales Opportunity Identification & Prospecting
- Identify, qualify, and pursue new business opportunities within assigned territories or market segments for custom fabrication products.
- Conduct onsite visits to assess customer requirements, take accurate measurements, and propose suitable equipment solutions.
2. Sales Engagement & Client Presentation
- Deliver effective sales presentations and product demonstrations to potential clients.
- Prepare and submit quotations; proactively follow up to drive engagement and conversions.
3. Negotiation & Deal Closure
- Lead negotiations to secure sales deals while ensuring customer satisfaction at every stage of the process.
- Upon confirmation of orders, prepare and issue Purchase Invoices to request customer deposits.
4. Order Coordination & Fulfillment
- Work closely with Production Teams to ensure products are manufactured according to the agreed specifications outlined in the sales agreement or Purchase Invoice.
- Coordinate with internal teams to ensure the timely delivery of products as committed.
5. Payment Management
- Follow up with customers for balance payments before product delivery.
- Ensure proper documentation and financial compliance throughout the sales cycle.
6. Installation & After-Sales Coordination
- Arrange for Service Technicians to carry out final installation, testing, and commissioning at the customer’s site.
- Provide ongoing support to ensure customer satisfaction and resolve any post-delivery issues.
7. Reporting & Documentation
- Maintain organized and up-to-date records of sales activities, pipelines, customer interactions, and account information.
8. Cross-Functional Collaboration
- Work closely with internal departments to ensure seamless customer service and operational efficiency.
- Participate actively in sales strategy meetings and contribute insights to improve overall sales performance.
9. Product Knowledge & Market Awareness
- Maintain a strong understanding of the company’s product portfolio, services, market developments, and industry trends to support effective selling.
Qualifications and Requirements
- Diploma or Bachelor's Degree in Business Administration, Marketing, or a related field.
- Strong knowledge of the commercial kitchen or foodservice equipment industry is preferred.
- Proven skills in sales, client relationship building, and negotiation.
- Hands-on experience in project management with the ability to manage and coordinate multiple tasks effectively.
- Strong communication and presentation abilities.
- Proficiency in problem-solving, decision-making, and time management.
- Ability to work effectively in a fast-paced, team-oriented environment.
- A high and competitive base salary and a compelling commission structure are available for successful candidates.
- Five (5) permanent positions available.