Sales Executive

Travelog Holidays Sdn Bhd; Kuala Lumpur; On-site; MYR 150,000 - 200,000; Full time

Job summary

A travel agency in Kuala Lumpur seeks a proactive sales representative to promote travel packages through outbound calls and client inquiries. The ideal candidate should possess at least SPM qualifications, have a passion for travel, and be comfortable meeting sales targets. Proficiency in Mandarin is required to assist Mandarin-speaking clients effectively. Join a dynamic team, enjoy performance bonuses, and receive comprehensive training to excel in your role.

Benefits

EPF / SOCSO / PCB

Performance Bonus

Training Provided

Annual Leave

Medical and Hospitalisation Leave

Overtime Pay

Qualifications

• Strong verbal and written communication skills.
• Comfortable with sales targets and performance-driven KPIs.
• Proactive and detail-oriented with a solution-driven approach.

Responsibilities

• Conduct outbound calls and respond to inquiries to promote travel packages.
• Handle Mandarin & English-speaking clients and provide clear responses.
• Convert leads into confirmed bookings with tailored solutions.
• Build and maintain strong client relationships for repeat business.
• Track and achieve daily/weekly call targets and sales KPIs.

Skills

Sales ability

Communication skills

Interpersonal skills

Problem-solving

Stress management

Education

SPM and above

Job description

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Requirements

• Possess minimum qualifications of SPM and above.
• Fresh Graduates are encouraged to apply!
• Passion for travel and proven sales ability.
• Comfortable with call-based selling, sales targets, and performance-driven KPIs.
• Friendly, persuasive, and confident on the phone.
• Possess the ability to cope with stress and able to accept rejection.
• Proactive, detail-oriented, and able to handle customer objections effectively.

Person Specification (Essential)

• Strong verbal and written communication skills.
• Good interpersonal skills, able to inspire trust and build rapport.
• Proactive, solution-driven approach with strong initiative.
• Self-motivated, well-organized, and target-oriented.
• Analytical ability to understand customer needs and recommend solutions.
• Positive team player who leads by example.

Responsibilities

• Conduct outbound calls and respond to inbound WhatsApp/phone enquiries to promote and sell travel packages
• Handle Mandarin & English-speaking clients (Mandarin proficiency required) and provide clear, confident responses to enquiries.
• Convert leads into confirmed bookings by offering compelling travel solutions tailored to each customer’s needs.
• Deliver expert, personalized travel recommendations aligned with client preferences and budgets.
• Build and maintain strong client relationships to encourage repeat business and referrals.
• Track and achieve daily/weekly call targets and sales KPIs.
• Stay updated on travel destinations, packages, and promotions to present accurate and timely information.
• Address customer concerns quickly and professionally to ensure satisfaction and positive reviews.

Benefits

• EPF / SOCSO / PCB
• Performance Bonus
• Training Provided
• Annual Leave
• Medical and Hospitalisation Leave
• Overtime Pay