Sales Engineer

IChamp Technology Sdn. Bhd.; Bayan Lepas; On-site; MYR 100,000 - 150,000; Full time

Job summary

A technology firm in Malaysia is seeking a dedicated individual for an entry-level technical sales role. This position involves providing technical support and conducting product demonstrations to potential clients. The ideal candidate will possess a Secondary/SPM/'O' Level certificate and have strong communication skills in English, Bahasa Malaysia, and Mandarin. Benefits include EPF, SOCSO, annual leave, and a performance bonus. Fresh graduates are encouraged to apply.

Benefits

EPF

SOCSO

Annual Leave

Medical Leave

Marriage Leave

Maternity Leave

Bereavement Leave

Salary Increment

Performance Bonus

Free Laptop/Phone for Work

Qualifications

• Entry-level position; fresh graduates are encouraged to apply.
• Ability to understand technical specifications and communicate them effectively.
• Willingness to learn how to conduct product demonstrations.

Responsibilities

• Provide technical support and product demonstrations to clients.
• Collaborate with sales team to develop tailored solutions.
• Conduct on-site visits and presentations for client education.
• Prepare technical proposals and ensure compliance with client specifications.
• Build and maintain strong client relationships.
• Troubleshoot technical issues and provide timely support.
• Stay updated on industry trends and competitor activities.
• Participate in sales meetings and trade shows.

Skills

Proficiency in Technical Sales

Technical Problem-Solving skills

Excellent Communication Skills

Fluency in English

Fluency in Bahasa Malaysia

Fluency in Mandarin

Education

Secondary/SPM/'O' Level certificate or equivalent

Job description

Requirement

• Possess a Secondary/SPM/'O' Level certificate or equivalent.
• Entry-level position; fresh graduates are encouraged to apply.
• Proficiency in Technical Sales, with a focus on understanding technical specifications and communicating them effectively to potential clients.
• Experience or willingness to learn how to conduct compelling Product Demonstrations to showcase the features and benefits of our offerings.
• Understanding of Solution Selling methodologies, with the ability to identify client needs and tailor solutions accordingly.
• Ability to build and maintain strong Client Relationships to foster long-term partnerships and repeat business.
• Aptitude for Sales Engineering, including pre-sales technical assistance and post-sales support.
• Strong Problem-Solving skills to address technical challenges and provide effective solutions to clients.
• Excellent Communication Skills, both written and verbal, to effectively interact with clients and internal teams.
• Fluency in English, Bahasa Malaysia, and Mandarin to effectively communicate with a diverse range of clients.

Responsibility

• Provide technical support and product demonstrations to potential clients, showcasing the value proposition of our solutions.
• Collaborate with the sales team to understand customer requirements and develop tailored solutions that address their specific needs.
• Conduct on-site visits and presentations to educate clients on the features, benefits, and applications of our products.
• Prepare technical proposals, quotations, and tender documents, ensuring accuracy and compliance with client specifications.
• Build and maintain strong relationships with clients, serving as a trusted advisor and technical expert.
• Troubleshoot technical issues and provide timely support to clients, ensuring customer satisfaction and retention.
• Stay up-to-date on industry trends, competitor activities, and emerging technologies to identify new business opportunities.
• Participate in sales meetings, trade shows, and industry events to promote our products and services.

Benefits

• EPF
• SOCSO
• Annual Leave
• Medical Leave
• Marriage Leave
• Maternity Leave
• Bereavement Leave
• Salary Increment
• Performance Bonus
• Free Laptop/Phone for Work