Sales / Customer Service (客户服务代表) (Hybrid/WFH) - up to 5.5k - Urgent Hiring !

BrainHunters Workforce Solutions Sdn Bhd; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A recruitment firm in Kuala Lumpur is seeking candidates for a customer service role, where fluency in Mandarin and Cantonese is essential for communicating with clients. The ideal candidate will have at least 2 years of experience, good telephone etiquette, and effective communication skills. Responsibilities include providing online consultation, maintaining information accuracy, and generating sales leads. Fresh graduates with a diploma or degree are encouraged to apply for this dynamic opportunity. A strong service orientation and willingness to learn are vital for success in this role.

Qualifications

• Previous experience in sales or customer service is an advantage.
• Must have strong communication and interpersonal skills.
• Willingness to learn additional products as required.

Responsibilities

• Provide customer online consultation and respond to inquiries.
• Maintain accuracy of information provided to customers.
• Generate leads and assist in closing sales.

Skills

Good communication skills

Interpersonal skills

Telephone etiquette

Social media savvy

Ability to multi-task

Passionate about sales

Languages: Mandarin, Cantonese

Education

Graduate / SPM

Diploma or Degree Freshers

Tools

Basic computer skills

Job description

BrainHunters Workforce Solutions Sdn Bhd – Kuala Lumpur, Kuala Lumpur

Previous working experience in Sales, customer service, or customer service-related fields is an added advantage but not necessary.

Possess good telephone etiquette with a pleasant voice.

Good communication and interpersonal skills.

Ability to multi-task, prioritize and manage time effectively & social media savvy.

We are seeking candidates proficient in Mandarin and Cantonese to effectively communicate with Mandarin-speaking clients.

Maintain accuracy of information given to customers

Responsible for customer online consultation and answering questions, providing effective answers to customer consultation needs

Passionate on sales closing / generating leads

Requirements:

Graduate / SPM with minimum of 2 years’ experience.

Logistics background is highly considered / added advantage

Experience in software sales is a plus

Diploma and Degree Fresher, encouraged to apply

Perform other task as assigned Customer Support.

Basic computer skills

Strong service orientation

Willingness to learn additional products