Sales Coordinator

H&T INDUSTRIES (PENANG) SDN BHD; Simpang Ampat; On-site; MYR 60,000 - 90,000; Full time

Job summary

A leading manufacturing firm in Penang, Malaysia is seeking a Key Account Manager for Corporate Solutions. The successful candidate will be responsible for sales coordination, processing quotations, responding to customer enquiries via phone and email, and managing customer complaints. Additionally, the role requires formulating pricing strategies and building strong relationships with clients. The position offers a dynamic work environment and opportunities for professional growth.

Responsibilities

• Handling all sales coordination and daily sales administration duties including processing of quotations and work orders.
• Responding to enquiries made over the telephone, by e-mail or WhatsApp.
• Handling customer complaints through to a satisfactory resolution.
• Formulate and implement effective pricing mechanism.
• Establish and maintain good relationships with existing and potential customers.

Job description

• Handling all sales coordination and daily sales administration duties including processing of quotations, work orders, following up on delivery schedules and customer service according to the standard operation procedures as specified in the management system.
• Responding to enquiries made over the telephone, by e-mail or whatsapp and forwarding these requests to the relevant sales personnel.
• Handling customer complaints through to a satisfactory resolution.
• Formulate and implement effective pricing mechanism.
• Establish and maintain good relationships with existing and potential customers.

Tahap senioriti

Key Account Manager (Corporate Solutions)