Sales Coordinator

SBS Nexus Berhad; Petaling Jaya; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading sales and marketing firm in Petaling Jaya seeks a Sales Coordinator to support the sales team by managing documentation and client communications. The candidate needs prior experience in sales coordination, must be proficient in Microsoft Office, and bilingual in Mandarin and English. This role ensures smooth sales operations and timely responses to client inquiries while coordinating between sales management and internal teams.

Qualifications

• Prior experience in sales coordination or sales administration is required.
• Proficient in Microsoft Office applications (Word, Excel, Outlook).
• Good communication and interpersonal skills.

Responsibilities

• Support the Sales Manager in sales coordination activities.
• Prepare and manage sales-related documents such as quotations.
• Handle inbound and outbound sales enquiries.

Skills

Sales coordination

Microsoft Office proficiency

Bilingual Mandarin and English

Communication skills

Detail-oriented

Job description

Position Overview

The Sales Coordinator supports the sales team by coordinating sales activities, preparing sales documentation, and assisting with client communication and follow-ups. This role plays an important part in ensuring smooth sales operations, timely responses to clients, and effective coordination between the Sales Manager, customers, and internal teams.

Key Responsibilities

Sales Coordination & Support

• Support the Sales Manager and sales team in day-to-day sales coordination activities.
• Assist in following up with clients on quotations, enquiries, and sales-related matters.
• Coordinate communication between clients, the Sales Manager, and internal departments to ensure smooth sales processes.

Sales Documentation & Administration

• Prepare and manage sales-related documents such as quotations, sales orders, and related paperwork.
• Ensure all sales documents are accurate, complete, and properly recorded.
• Maintain organized records of quotations, client communications, and sales documentation.

Client Communication & Follow-Up

• Handle inbound and outbound calls, emails, and messages related to sales enquiries.
• Follow up with clients on quotation status, confirmations, and general sales matters as requested by the Sales Manager.
• Provide basic information and updates to clients in a professional and timely manner.

Sales Operations & Coordination

• Assist in tracking sales activities, pending tasks, and follow-ups to ensure timely completion.
• Coordinate with internal teams such as operations, finance, or marketing on sales-related matters.
• Support basic sales reporting and administrative tasks as required by management.

General Administration

• Maintain proper filing systems for both physical and digital sales documents.
• Assist in scheduling meetings and organizing sales-related arrangements.
• Perform other duties as assigned to support overall sales operations.

Qualifications & Skills

• Prior experience in sales coordination, sales administration, or a similar sales support role is required.
• Proficient in Microsoft Office applications (Word, Excel, Outlook).
• Proficiency in both Mandarin and English, spoken and written, is an added advantage.
• Good communication and interpersonal skills, with a professional phone manner.
• Well-organized, detail-oriented, and able to multitask effectively.
• Able to work in a fast-paced environment and support multiple stakeholders.