Sales Consultant PFi

RHB Banking Group; Kedah; On-site; MYR 30,000 - 50,000; Full time

Job summary

A regional banking institution in Kedah is looking for a motivated individual to promote Personal Financing Islamic products. You will engage with customers to achieve sales targets while ensuring a high standard of customer experience. Applicants should hold a Bachelor's degree and have sales experience, along with strong negotiation skills. This role offers opportunities for personal responsibility and community engagement.

Qualifications

• 1 year of experience in sales and customer service related field.
• Have the relevant licenses for the portfolio.
• Demonstrate initiative, perseverance and passion in delivering results.

Responsibilities

• Solicit and promote sales of PFi products.
• Ensure high standard of customer experience.
• Protect the image and brand of the Bank.

Skills

Strong selling and negotiation skills

Strong interpersonal skills

Good communication skills

Education

Bachelor Degree - Any related field

Job description

Overview

Solicit and promote sales of Personal Financing Islamic (PFi) products to achieve business KPIs and deliver superior customer experience.

Key Responsibilities

• Sales
  • Solicit and promote sales of PFi products
  • Achieve individual sales targets and contribute towards to achievement of Group targets
  • Prepare and pro-actively execute sales plans for prospective customers, using internal marketing as well as self-generated leads
  • Set appointments, carry-out sales call visits where necessary, prospecting and early engagement with new to bank customers
  • Cross selling of other retail banking products such as ASB, PF-i, Credit cards etc.

• Customer Service
  • Ensure high standard of customer experience in line with the quality and standards set by the Bank

• Compliance
  • Ensure compliance to the policies and procedures set by the Bank
  • Protect the image and brand of the Bank

• Operations
  • Ensure that the physical sales center or sales hub is well maintained in line with the quality and standards set by the Bank

Requirements

• Bachelor Degree - Any related field(s).
• 1 year of experience in sales and customer service related field
• Have the relevant licenses for the portfolio
• Highly motivated, winning attitude, success driven, self-initiated and able to work with minimal supervision
• Comfortable with engaging people, prefers doing sales and take personal responsibility on delivering results
• Strong selling and negotiation skills
• Strong interpersonal skills and service oriental
• Demonstrate initiative, perseverance and passion in delivering results within fast paced and highly demanding environment
• Ability to relate and connect to local community
• Good communication skills
• Basic understanding of finance and banking products
• Basic computer skills