Sales Consultant, PF

RHB Bank; Penang; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading financial institution in Malaysia is seeking a Sales Associate to promote Personal Financing products and achieve sales targets. This role requires a Bachelor's degree and at least one year of experience in sales or customer service. The ideal candidate should demonstrate strong negotiation and interpersonal skills while ensuring compliance with banking standards. You will engage proactively with customers and contribute to a high-quality customer experience.

Qualifications

• 1 year of experience in sales and customer service-related fields.
• Possess relevant licenses for the sales portfolio.
• Comfortable with engaging people and taking personal responsibility for results.

Responsibilities

• Promote sales of Personal Financing products to achieve business KPIs.
• Prepare and execute sales plans proactively.
• Ensure high standards of customer experience.

Skills

Sales skills

Negotiation skills

Interpersonal skills

Customer service skills

Education

Bachelor Degree in any related field

Job description

Overview

Solicit and promote sales of Personal Financing (PF) products to achieve business KPIs.

Key Responsibilities

• Solicit and promote sales of PF products
• Achieve individual sales targets and contribute towards to achievement of Group targets
• Prepare and pro-actively execute sales plans for prospective customers, using internal marketing as well as self-generated leads
• Set appointments, carry-out sales call visits where necessary, prospecting and early engagement with new to bank customers
• Cross selling of other retail banking products such as ASB, PF-i, Credit cards etc.

Customer Service

• Ensure high standard of customer experience in line with the quality and standards set by the Bank

Compliance

• Ensure compliance to the policies and procedures set by the Bank
• Protect the image and brand of the Bank

Operations

• Ensure that the physical sales centre or sales hub is well maintained in line with the quality and standards set by the Bank

Requirements

• Bachelor Degree - Any related field(s).
• 1 year of experience in sales and customer service related field
• Have the relevant licenses for the portfolio
• Highly motivated, winning attitude, success driven, self-initiated and able to work with minimal supervision
• Comfortable with engaging people, prefers doing sales and take personal responsibility on delivering results
• Strong selling and negotiation skills
• Strong interpersonal skills and service oriental
• Demonstrate initiative, perseverance and passion in delivering results within fast paced and highly demanding environment
• Ability to relate and connect to local community
• Basic understanding of finance and banking products

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