Sales Consultant, PF

RHB Bank; Kuala Lumpur; On-site; MYR 40,000 - 60,000; Full time

Job summary

A prominent banking institution seeks an energetic Sales Consultant for Direct Sales in Kuala Lumpur. The role involves promoting and selling Personal Financing products, achieving sales targets, and providing exceptional customer service. Ideal candidates should have a Diploma or Bachelor’s Degree, at least one year of sales experience, and strong negotiation skills. This position offers a dynamic environment for those passionate about enhancing customer relationships and driving sales success.

Qualifications

• Minimum 1 year of relevant working experience, preferably in sales.
• Strong selling skills with a passion for sales.
• Basic understanding of finance and banking products is advantageous.

Responsibilities

• Promote sales of Personal Financing products.
• Achieve individual sales targets.
• Engage with new-to-bank customers.

Skills

Selling skills

Negotiation skills

Customer relationship building

Education

Diploma or Bachelor’s Degree in any field

Job description

We are looking for an energetic and customer-driven Sales Consultant, Direct Sales PF to join RHB Banking Group. In this role, you will be responsible for promoting and selling Personal Financing (PF) products to prospective and existing customers. You will play a key part in achieving sales targets, expanding RHB’s retail banking footprint, and delivering an exceptional customer experience through professional financial solutions and advisory.

What you will be doing:

• Solicit and promote sales of Personal Financing (PF) products.
• Achieve individual sales targets and contribute towards the achievement of overall Group sales goals.
• Prepare and proactively execute sales plans for prospective customers through internal marketing and self-generated leads.
• Set appointments, conduct sales visits where necessary, and engage early with new-to-bank customers.
• Cross-sell other retail banking products such as ASB, PF-i, credit cards, and more.

Customer Service

Ensure delivery of high‑quality customer experience in line with the Bank’s service standards.

Compliance

Ensure adherence to all policies, procedures, and regulatory requirements set by the Bank.

Uphold and protect the image and reputation of the Bank at all times.

Operations

Ensure the sales premise and workspace are well‑maintained and reflect the quality and standards set by the Bank.

What we're looking for:

• Must possess at least a Diploma or Bachelor’s Degree in any field.
• Minimum 1 year of relevant working experience, preferably in sales within Personal Financing or other banking products
• Strong selling and negotiation skills with a passion for sales.
• Comfortable engaging with people and proactive in building customer relationships.
• Basic understanding of finance and banking products will be an added advantage.