Sales Consultant Lexus Ipoh

Telagamas Motors Sdn. Bhd.; Ipoh; On-site; MYR 150,000 - 200,000; Full time

Job summary

A local automobile dealership in Perak is seeking a customer-focused individual to assist walk-in customers and provide vehicle recommendations. Responsibilities include guiding customers in their purchasing decisions, explaining product features, and preparing vehicles for delivery. Candidates who can speak Mandarin will have an advantage. Strong communication skills and understanding of the automobile industry are required for this role.

Qualifications

• Candidates must be able to speak Mandarin.
• Understanding of automobile terminology is essential.
• Experience in customer service or sales is preferred.

Responsibilities

• Attend to walk-in customers and provide vehicle recommendations.
• Assist customers in making purchasing decisions.
• Provide product information and demonstrations.

Job description

Responsibilities

Candidates Mandarin Speaker welcome to apply and will be advantage.

• Attend to walk-in customers and actively engage with them to understand their requirements and provide personalized vehicle recommendations.
• Assist customers in making vehicle purchasing decisions by offering comparisons, upselling, and cross-selling.
• Understand the terminology of the automobile business and keep abreast of changes in product technology, incoming inventory, features, accessories etc.
• Provide thorough product information and demonstration to all prospects.
• Offer test drives to all prospects. Follow dealership procedure to obtain proper identification from customer before test drive begins.
• Prepare sold vehicles for customer delivery (i.e., cleans vehicles, fills gas tank, and ensures all features are operational) prior to customer arrival.
• Help with the used-vehicle inspection process.
• Submit necessary documents for the purpose of bank loan.
• Deliver vehicles to customers, ensuring that the customer understands the vehicle's operating features, warranty, and paperwork.
• Participate in sales meetings and trainings, and continuously improve selling skills and product knowledge.

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