Sales Consultant

Carsome; Bayan Lepas; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading automotive platform is seeking a CARSOME Consultant to enhance the car-buying experience. The consultant will build relationships with customers to understand their needs and assist them through the purchase process. Responsibilities include generating leads via social media, handling inquiries from walk-in and online customers, and ensuring smooth transactions. Ideal candidates have sales and customer service experience, particularly in retail or the automotive industry.

Qualifications

• Experience in sales and customer service, ideally in retail or the automotive industry.
• Ability to use social media platforms effectively to engage customers.
• Strong focus on customer needs and providing excellent service.

Responsibilities

• Work in a high-energy sales environment as part of a team.
• Generate leads and promote vehicle offerings through social media.
• Assist customers with inquiries in-store and online.
• Guide customers through the purchasing process, including financing.

Skills

Sales experience

Customer service skills

Social media proficiency

Listening skills

Job description

At CARSOME, we are dedicated to providing a car-buying experience that is fully transparent, trusted and convenient for our customers. That demands a special kind of CARSOME Consultant: one who takes time to build relationships with customers in order to understand their true needs and wants. You will help each customer to purchase the right car based on our curated selection of cars offers with the best in value, quality, convenience, and peace of mind.

Your Day-To-Day

Able to work in a high energy sales environment where you will work as a team to meet goals.

Proficiency in using multiple social media platforms to generate leads and promote our product. This includes hosting live streams to showcase cars, engage with potential customers, and drive sales through interactive promotions.

Attend to walk-in and website customers inquiry.

Use your knowledge of CARSOME inventory to assist customers in finding a vehicle that meets their needs.

Guide customers every step of the way, from sale or appraisal to test drives and arranging financing applications.

Complete all relevant records and documentation to ensure smooth transactions for our customers.

Your Know-How

Sales and customer service experience, in an area such as retail, automotive, airline industry is preferred.

Good listening skills and a strong customer focus.