Sales Associate, Sunway Velocity

Crocs; Kulai; On-site; MYR 20,000 - 100,000; Part time

Job summary

A popular footwear retailer is seeking a Sales Associate in Kulai, Malaysia, to deliver exceptional customer service and support retail operations. The role involves educating consumers about products and promotions, contributing to a positive team environment, and complying with operational procedures. Candidates must be at least 16 years old and available for flexible hours, including nights and weekends. This position offers the potential for growth within the retail industry.

Qualifications

• Must be 16 years or older.
• Flexibility in work schedule, including nights and weekends.

Responsibilities

• Deliver outstanding service to consumers using the C.H.A.R.M service model.
• Support team members in daily retail operations like POS management and stock replenishment.
• Adhere to Asset Protection policies and inventory control procedures.

Skills

Outstanding customer service

Team collaboration

Retail operations support

Flexibility in work schedule

Job description

What You’ll Do

• Deliver outstanding service to our consumers using our C.H.A.R.M service model
• Proactively contribute to creating an enjoyable team environment that fosters the sharing of suggestions, ideas, and concerns
• Learn & assist in various departments within the store including consumer service, product knowledge and placement, visual presentation, and stock room management.
• Support team members in the daily execution of retail operations such as POS system management, stock replenishment, pricing and markdown processes, promotion of loyalty programs, and maintaining cleanliness and recovery standards.
• Leads by example and collaborate with Store Management to improve personal key performance indicators through sales-driven techniques
• Adhere to Crocs Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures

What You’ll Bring to the Table

• Must be 16 years or older
• Flexibility in work schedule, including availability for nights, weekends, holidays, and extended hours, with regular attendance being essential
• Desire to succeed in a high-growth, fast-paced retail environment

As a Sales Associate, you will have the opportunity to deliver exceptional experiences and provide world-class service to our valued consumers every day. From educating consumers about our products, in-store promotions, and events to supporting the store team in achieving company goals and initiatives, this role offers growth potential alongside the industry’s finest teammates and partners.

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