SALES ASSISTANT (MALAYSIA)

DXN Holdings Bhd; Seremban; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading retail company in Seremban, Negeri Sembilan is looking for dedicated staff to provide excellent customer service, handle sales transactions, and manage inventory. The ideal candidate should possess strong communication skills and be able to multitask effectively in a busy environment. Responsibilities include greeting customers, processing payments, and maintaining store cleanliness. A focus on customer satisfaction and basic math skills are essential for success in this role.

Qualifications

• Excellent communication skills, both verbal and written.
• Focus on customer service and satisfaction.
• Basic math skills to handle cash and credit card payments.
• Basic computer skills, such as spreadsheets and data programs.
• Ability to organize, prioritize, and multitask.
• Ability to work in a busy and sometimes pressurized environment.

Responsibilities

• Greet customers, answer questions, and resolve concerns.
• Recommend products, create quotes, and explain benefits.
• Process payments, handle returns, and provide refunds.
• Unpack deliveries, stock shelves, and rotate stock.
• Arrange displays, maintain visual merchandising standards.
• Keep the store clean and tidy.
• Participate in store events.
• Manage inventory and sales promotions.

Skills

Communication

Customer service

Basic math

Basic computer skills

Organization

Patience

Job description

Responsibilities

• Customer service: Greet customers, answer questions, and resolve concerns
• Sales: Recommend products, create quotes, and explain benefits
• Transactions: Process payments, handle returns, and provide refunds
• Inventory: Unpack deliveries, stock shelves, and rotate stock
• Merchandising: Arrange displays, maintain visual merchandising standards, and ensure products are properly merchandised
• Store maintenance: Keep the store clean and tidy
• Promotional events: Participate in store events
• Administrative duties: Manage inventory, sales promotions, and other administrative tasks

Requirements

• Communication: Excellent communication skills, both verbal and written
• Customer service: A focus on customer service and satisfaction
• Math: Basic math skills to handle cash and credit card payments
• Computer skills: Basic computer skills, such as spreadsheets and data programs
• Organization: The ability to organize, prioritize, and multitask
• Patience: The ability to work in a busy and sometimes pressurized environment

Country: MALAYSIA