Sales Assistant, Coach Silverlake Outlet

Coach; Batu Gajah; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading global fashion house is seeking a passionate Sales Assistant for their outlet in Batu Gajah, Malaysia. The role requires achieving sales and productivity goals while delivering exceptional customer service. Ideal candidates will possess strong communication skills and a commitment to exceeding customer expectations. Flexibility in scheduling, including nights and weekends, is essential. Join a team that values building lasting relationships with clients and encourages personal accountability.

Qualifications

• Passion for the retail and service industry.
• Retail experience may be considered for senior position.
• Comfortable with a flexible work schedule including nights and weekends.

Responsibilities

• Achieve store goals in sales, productivity, and service.
• Build long-term relationships with clients.
• Encourage team performance to exceed standards.

Skills

Excellent client service skills

Effective communication skills

Enthusiasm on the sales floor

Job description

Sales Assistant, Coach Silverlake Outlet

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—for you to be yourself in.

Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible.

Primary Purpose

You contribute to achieving store goals in sales, productivity, and service by utilizing selling skills, and Service training. You will be responsible for meeting store sales and productivity goals, and delivering service that meets or exceeds expectations. You represent Coach to the consumer, acts as an ambassador of the brand, and ensures customer needs are consistently exceeded.

The successful individual will leverage their proficiency to...

• Takes ownership and accountability for individual productivity and utilizes resources effectively to impact individual productivity
• Tailor approach to different customers by reading cues
• Build long-term relationships with clients, such as loyalty program (Clienteling)
• Services all customers according to the Coach approach standards and maintain an energetic presence and high level of enthusiasm on the sales floor
• Participates as a team member and encourages team to meet and exceed performance standards
• Consistently uses Coach Communication tools to remain informed of individual performance, store performance and company information.

The accomplished individual will possess...

• Individual who are passionate about retail and service industry are welcome to apply.
• Individual with retail experience may be considered for senior position.
• Excellent client service and communication skills
• Comfortable with flexible work schedule to meet the needs of the business, including nights, weekends and holidays

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