Sales Assistant

Klinik Gadget; Kuala Besut; On-site; MYR 20,000 - 100,000; Full time

Job summary

A regional electronics retailer in Kuala Besut is seeking a customer service representative. Responsibilities include greeting customers, demonstrating products, assisting with purchases, and maintaining the sales floor. The ideal candidate has retail experience, strong communication skills, and a flexible attitude. Join a dedicated team and contribute to achieving sales targets while enhancing customer satisfaction.

Qualifications

• Proven experience in a retail or customer service role, preferably in the consumer electronics industry.
• Strong communication and interpersonal skills with the ability to engage with customers of diverse backgrounds.
• Excellent product knowledge and the ability to provide knowledgeable recommendations.
• Demonstrated ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Positive attitude, enthusiasm, and a genuine desire to deliver outstanding customer service.
• Flexibility to work weekends and holidays as required.

Responsibilities

• Greet and welcome customers in a friendly and professional manner.
• Listen to customers' needs and guide them towards the most suitable products and services.
• Demonstrate product features and educate customers on product benefits.
• Assist customers with purchases, returns, and product inquiries.
• Maintain a clean and organised sales floor to enhance the customer experience.
• Collaborate with the team to achieve daily and monthly sales targets.
• Participate in product training and stay up-to-date with the latest product knowledge.

Skills

Retail experience

Strong communication skills

Product knowledge

Ability to work in a fast-paced environment

Positive attitude

Job description

Greet and welcome customers in a friendly and professional manner

Listen to customers' needs and guide them towards the most suitable products and services

Demonstrate product features and educate customers on product benefits

Assist customers with purchases, returns, and product inquiries

Maintain a clean and organised sales floor to enhance the customer experience

Collaborate with the team to achieve daily and monthly sales targets

Participate in product training and stay up-to-date with the latest product knowledge

What we're looking for

• Proven experience in a retail or customer service role, preferably in the consumer electronics industry
• Strong communication and interpersonal skills with the ability to engage with customers of diverse backgrounds
• Excellent product knowledge and the ability to provide knowledgeable recommendations
• Demonstrated ability to work in a fast-paced environment and handle multiple tasks simultaneously
• Positive attitude, enthusiasm, and a genuine desire to deliver outstanding customer service
• Flexibility to work weekends and holidays as required