Sales and Marketing Executive

PROTASCO DEVELOPMENT SDN BHD; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A property development company in Selangor is seeking an experienced property sales professional to promote and sell residential and commercial units. Responsibilities include providing excellent customer service, preparing sales proposals, and guiding buyers through the booking and loan application processes. The ideal candidate has 2-3 years of experience in real estate, strong communication skills, and proficiency in Microsoft Office. Willingness to work on weekends and attend sales events is required.

Qualifications

• Minimum 2 - 3 years of experience in property sales, marketing or real estate.
• Strong knowledge of sales processes, loan applications and SPA procedures.
• Willing to work weekends and attend sales events.

Responsibilities

• Promote and sell residential and commercial units.
• Attend to walk-in, phone and online inquiries.
• Prepare and present sales proposals and documentation.
• Maintain close follow-up with prospects for high conversion rates.
• Guide buyers through booking and signing of Sale & Purchase Agreements.

Skills

Communication skills

Negotiation skills

Presentation skills

Customer service

Education

Diploma or Degree in Real Estate Management

Business Administration

Marketing

Tools

Microsoft Office

CRM systems

Digital marketing tools

Job description

Promote and sell residential and commercial units under the company’s property development projects

Attend to walk-in, phone and online inquiries, providing professional consultation and property information to potential buyers

Prepare and present sales proposals, quotations and relevant documentation

Maintain close follow-up with prospects and existing purchasers to ensure high conversion rates and customer satisfaction

Guide buyers through booking, loan application, ,and signing of Sale & Purchase Agreements (SPA)

Assist in planning and implementing project marketing strategies, campaigns and launches

Coordinate advertising, promotional activities, property roadshows, exhibitions, and events

Manage and update marketing materials including brochures, project models, social media postings and digital content

Monitor market trends, competitor projects, and pricing strategies to support positioning of the company’s developments.

Collaborate with marketing agencies, media and vendors to maximize campaign effectiveness

Provide excellent customer service and maintain long-term relationship with purchasers

Assist in resolving customer feedback, complaints and issues professionally

Liaise with team members and internal teams (Credit Control, Project and Customer Service to ensure smooth handover processes

Ensure all sales & marketing activities comply with legal, regulatory and safety requirements

Support audits and risk management process related to sales & marketing

Prepare weekly and monthly sales reports for management reviews

Maintain accurate customer database and sales records in CRM systems and Sales systems

Support budget planning, campaign costing and monitoring of marketing expenses

Perform ad hoc task

Job Requirement:

Minimum 2 - 3 years of working experience in property sales, marketing or real estate.

Diploma or Degree in Real Estate Management, Property Management, Business Administration, Marketing, or a related field

Strong knowledge of the property development industry, including sales processes, loan applications and SPA Procedures

Excellent communication, negotiation and presentation skills

Proficiency in Microsoft Office; exposure to digital marketing tools and CRM systems is an added advantage

Willing to work on weekends, public holidays and attend sales events when required

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