SALES ADVISOR (PROTON e.MAS EV)

Rahmat Jutamas (Alor Setar) Sdn Bhd; Alor Setar; On-site; MYR 40,000 - 55,000; Full time

Job summary

A leading electric vehicle dealership in Kedah is seeking a Sales Advisor. The ideal candidate will engage and consult with customers on electric vehicles, conduct test drives, and manage sales processes. With a focus on building long-term customer relationships, successful candidates should have 2-5 years of experience in sales, preferably within the automotive industry. Passion for electric vehicles and excellent communication skills are essential for this role.

Qualifications

• Minimum of 2-5 years of sales management experience, preferably in the automotive or electric vehicle industry.
• Excellent communication skills and ability to interact with diverse customers.

Responsibilities

• Engage customers and provide consultation on electric vehicles.
• Conduct test drives and explain vehicle performance.
• Build and maintain long-term customer relationships.
• Prepare sales reports and update customer databases.

Skills

Customer engagement

Sales process

Product knowledge

Communication skills

Education

Diploma/Degree in any discipline

Job description

JOB SCOPE: SALES ADVISOR (ELECTRIC CAR / EV)

1. Customer Engagement & Consultation

• Greet walk-in customers and provide professional consultation on electric vehicles.
• Understand customers’ needs, lifestyle, and budget to recommend suitable EV models.
• Educate customers on EV technology, battery life, charging solutions, safety features, and maintenance requirements.

2. Sales Process & Closing

• Conduct test drives and explain vehicle performance, features, and benefits.
• Present pricing, financing options, trade-in procedures, and promotions clearly.
• Prepare and follow up on quotations, booking forms, and sales documentation.
• Follow up with prospects to convert leads into successful sales.

3. Product Knowledge & Updates

• Stay updated with the latest EV models, specifications, and technological advancements.
• Understand government incentives, EV rebates, or tax reliefs and explain them to customers.

4. Relationship Management

• Build and maintain long‑term customer relationships to encourage repeat sales and referrals.
• Provide after‑sales support by coordinating with service departments regarding delivery, registration, and handover.

5. Market & Brand Promotion

• Participate in roadshows, EV showcases, social media promotions, and marketing campaigns.
• Assist in creating product content including videos, posts, and customer testimonials.

6. Reporting & Administrative Duties

• Prepare daily/weekly sales reports and update customer databases.
• Ensure proper documentation of bookings, payments, and follow‑ups.
• Track market trends, competitor products, and pricing.

7. Professional Standards

• Comply with company SOPs, sales procedures, and customer service standards.
• Maintain showroom cleanliness and ensure vehicles are presentable for display/test drive.

Qualifications:

• Minimum of 2-5 years of sales management experience, preferably in the automotive or electric vehicle industry.
• Candidate must have a minimum Diploma/Degree in any discipline.
• Passion for electric vehicles and sustainability.
• Excellent communication and interpersonal skills and can interact with people at all levels.