Sales Administrator

MaiStorage; Puchong; On-site; MYR 40,000 - 55,000; Full time

Job summary

A key player in AI storage solutions seeks a Sales Administrator to support sales teams through effective coordination and client communication. You will manage quotations, track orders, and maintain documentation while ensuring compliance with procurement standards. The ideal candidate has a diploma or degree in Business Administration, with at least 2 years of relevant experience in sales admin within the IT infrastructure sector. Proficiency in Microsoft Office and CRM systems is required, along with strong communication skills in English and Malay or Chinese.

Qualifications

• Minimum 2 years in sales admin and coordination, preferably within IT infrastructure industry.
• Familiar with CRM/ERP systems and tender submission platforms.
• Able to handle confidential commercial and technical information responsibly.

Responsibilities

• Prepare and process quotations, purchase orders, invoices, and tender submissions.
• Coordinate with internal teams for timely delivery of products.
• Support sales representatives in client inquiries and proposal requests.
• Maintain the company’s CRM system and generate sales performance reports.

Skills

Proficient in Microsoft Office

Strong written and verbal communication in English

Attention to detail

Team player

Education

Diploma or Degree in Business Administration

Tools

CRM/ERP systems

Tender submission platforms

Job description

The Sales Administrator at MaiStorage Technology Sdn. Bhd. plays a key supporting role in Malaysia’s sovereign AI and enterprise storage ecosystem. This position ensures smooth coordination between sales, engineering, logistics, and client‑facing teams — enabling the successful delivery of locally designed enterprise SSDs, AI servers, and aiDAPTIV+‑powered solutions to government, education, and enterprise clients.

You will handle quotations, order tracking, CRM updates, tender documentation, and post‑sales coordination — ensuring all projects and deliverables are executed efficiently and with full compliance to government procurement requirements.

Key Responsibilities

• Prepare and process quotations, purchase orders, invoices, and tender submissions for AI hardware and storage solutions.
• Coordinate with internal engineering, production, and logistics teams to ensure timely delivery of configured systems and servers.
• Support sales representatives in responding to client inquiries, RFPs, and proposal requests.
• Maintain up‑to‑date sales documentation and ensure accuracy in all technical and commercial details.
• Maintain and update the company’s CRM system with pipeline opportunities, project milestones, and client profiles.
• Generate weekly and monthly sales performance reports for management review.
• Track and follow up on outstanding quotations, tenders, and payment collections.

3. Customer & Partner Communication

• Serve as a key coordination point between MaiStorage, system integrators, distributors, and government agencies.
• Communicate professionally with clients regarding order status, project timelines, and service arrangements.
• Assist in after‑sales coordination for warranty registration, service requests, or on‑site deployment scheduling.

4. Documentation & Compliance

• Ensure all sales transactions and documentation comply with internal SOPs, certification, and reporting standards.
• Support in compiling project documentation for aiDAPTIV+ AI server and eSSD deployments under government or enterprise contracts.
• Assist in preparing reports for internal audit, local content verification, and vendor registration processes.

Requirements

• Education: Diploma or Degree in Business Administration, Marketing, Information Technology, or related field.
• Experience: Minimum 2 years in sales admin and coordination, preferably within IT infrastructure industry.
• Proficient in Microsoft Office (Excel, Word, PowerPoint).
• Familiar with CRM/ERP systems and tender submission platforms.
• Strong written and verbal communication in English, Malay, and/or Chinese.
• Excellent attention to detail, accuracy, and time management.
• Able to handle confidential commercial and technical information responsibly.

Preferred Attributes

• Team player with proactive problem‑solving skills and a service‑oriented mindset.

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