Sales Administrator

KES International; Kulai; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading international company in Johor, Kulai is seeking an experienced sales administrator to support both local and overseas Sales Managers. The ideal candidate will have at least one year of relevant experience, strong management skills, and proficiency in Oracle and MS Office applications. Key responsibilities include tracking sales orders, ensuring compliance with company policies, and liaising with customers on administrative matters. This role is crucial in maintaining the sales workflow and supporting project timelines.

Qualifications

• At least 1 year work experience in related field.
• Knowledge of company policies and procedures.
• Ability to multi-task in a fast-paced environment.

Responsibilities

• Support Local and overseas Sales Managers on order and sales admin issues.
• Conduct inventory tracking for customer's on loan items.
• Ensure accuracy of orders and compliance to requirements.
• Communicate with customers on admin related matters.

Skills

Management skills

Oracle system

MS Office applications

Job description

Job Duties

a) Supports Local Sales Managers on order/sales admin related issues.

b) Supports overseas Sales Manager (with no Admin staff) on Admin/Order related matters.

Secondary:

• Provides Admin support in the absence of overseas Sales Admin. Staff.

Job Duties:

1. Generates tracks sales/work order (local and overseas) and Advance PR - to ensure all requirementare met before processing.

2. Generates and tracks RFQ (Request For Quote) & SRA (co-ordinating with customer on boards returnand follow-up on board shipment.

3. Tracks & follow-up with all Sales Managers on all outstanding issue that may cause a delay to their project.

4. Keeps Sales Manager posted on problematic projects that requires their immediate attention / approval.

5. Reviews and enhances the sales/work order processing flow.

6. Ensures accuracy of order and all comply to requirement.

7. Conducts inventory tracking for customer's on loan items.

8. Tracks KPI for turnaround time in order processing.

9. Liaises with customer on Admin related matters (e.g. ID#s, Freight forwarder, etc.).

10. Complies with legal, corporate, and quality policy requirements.

11. To perform other relevant duties as and when required by the immediate supervisor.

Minimum job requirements

Experience

- At least 1 year work experience in related field.

Special skills / knowledge / certifications / licensesKnowledge:

- Company policies and procedures.

Skill set:

- Management skills, Oracle system and MSO applications.

Ability:

- Able to multi-task in a fast-paced environment