Sales Account Manager

MTSC TECH (M) SDN. BHD.; Malaysia; On-site; MYR 80,000 - 120,000; Full time

Job summary

A technology company in Malaysia is seeking a highly motivated Sales Account Manager to manage and grow customer accounts. You will be responsible for maintaining client relationships, identifying new opportunities, and achieving sales targets while leading a sales team. The ideal candidate has over 10 years of experience in sales or account management and is proficient in multiple languages, including Mandarin. Competitive benefits include commission, bonuses, and more.

Benefits

Commission based on sales

Bonus commensurate to job performance

Free parking

Mileage claims

Group hospitalization insurance

Pantry refreshments for staff

Birthday treats for all staff

Qualifications

• Minimum 10 years of experience in sales or account management.
• Proven track record in achieving sales targets.
• Familiarity with sales reporting and KPI tracking.

Responsibilities

• Manage customer relationships and key accounts.
• Identify new business opportunities through market research.
• Prepare sales budgets, proposals, and presentations.

Skills

Account management and client relationship building

Sales strategy and business development

Analytical and problem-solving ability

Sales skills

Communication and interpersonal skills

Time and project management

Ability to communicate in multiple languages

Education

Bachelor’s Degree / MBA in Engineering, Business Administration, Marketing, or Sales

Tools

CRM tools

Job description

We are seeking a highly motivated and results-driven Sales Account Manager to manage and grow our customer accounts. The successful candidate will be responsible for maintaining strong relationships with existing and new clients, identifying new business opportunities, and achieving sales targets. You will serve as the primary point of contact between the company and our customers, ensuring client satisfaction and long‑term partnership success.

Key Responsibilities

• Manage a set of business fields (different from current Manager (Sales)
• Develop and execute sales strategies to achieve company revenue and growth targets.
• Lead, coach, and motivate the sales team to improve performance and productivity.
• Set sales targets and KPIs, monitor progress, and take corrective action when needed.
• Manage customer relationships, including key accounts and high‑value clients.
• Identify new business opportunities through market research and competitor analysis.
• Oversee the sales pipeline and ensure accurate forecasting and reporting.
• Coordinate with marketing, operations, and product teams to align sales activities.
• Prepare sales budgets, proposals, and presentations for clients and internal meetings.
• Ensure good customer service standards and resolve escalated customer issues.
• Monitor sales team performance, conduct evaluations, and recommend training or improvement plans.
• Ensure compliance with company policies, pricing guidelines, and contractual obligations.
• Selling technical services e.g. testing services, engineering services (technical projects, automation to production, customization production/inspection/engineering works etc.)
• Selling technical products e.g. test machine, test equipment or other relevant technical machines.

Job Requirements

• Bachelor’s Degree / MBA in Engineering, Business Administration, Marketing, Sales or a related field.
• Minimum 10 years of experience in sales or account management (preferably in relevant industry, e.g., automotive or testing services).
• Willing to travel e.g. to China, Thailand, Singapore etc.
• Proven track record in achieving sales targets and driving revenue growth.
• Experience leading and managing a sales team, including coaching, performance management, and motivation.
• Hands‑on experience with sales strategy development, planning, and execution.
• Strong background in customer relationship management, especially with key accounts.
• Experience in pipeline management and sales forecasting using CRM tools.
• Skilled in negotiating deals, preparing proposals, and closing high‑value sales.
• Experience conducting market research and identifying new business opportunities.
• Collaboration experience with marketing, operations, and product teams to support sales objectives.
• Experience handling escalated customer issues and ensuring customer satisfaction.
• Familiarity with sales reporting, KPI tracking, and preparing management reports.
• Experience with CRM.

Skills

• Account management and client relationship building
• Sales strategy and business development
• Ability to listen and understand customers
• Sales skills
• Ability to communicate to customers
• Communication and interpersonal skills
• Analytical and problem‑solving ability
• Presentation and proposal writing
• Time and project management
• Sales reporting skills
• Ability to communicate in multiple languages (e.g., English, Malay, Mandarin). Proficient in Mandarin to effectively communicate with Mandarin‑speaking clients.

Working Hours and Location

• Flexi working hours
• Observe all Public Holidays
• Location: Sungai Buloh, Selangor (Near to Sg Buloh Hospital)

Benefits

• Commission based on sales
• Bonus commensurate to job performance
• Free parking
• Mileage claims
• Group hospitalization insurance
• Pantry refreshments for staff
• Birthday treats for all staff
• Provide notebookTraining provided