Sales Account Manager

KMWE; Bayan Lepas; On-site; MYR 60,000 - 80,000; Full time

Job summary

A company specializing in precision cleaning services in Malaysia seeks an Account Manager to be the primary point of contact for customers in the semiconductor and high-tech manufacturing sectors. The ideal candidate will possess a Bachelor's degree and experience in account management or technical sales. Responsibilities include developing long-term partnerships, preparing proposals, and ensuring customer satisfaction. An entrepreneurial spirit and a proactive mindset are essential for success in this fast-growing startup environment.

Qualifications

• Experience in account management, ideally in high-tech manufacturing or semiconductor supply chain.
• Ability to understand technical processes or willingness to learn quickly.
• Proactive, organized, and comfortable in a fast-scaling startup environment.

Responsibilities

• Manage relationships with existing customers in the semiconductor supply chain.
• Identify and develop new business opportunities.
• Prepare commercial proposals and quotations.
• Support customer audits and technical discussions.

Skills

Account management

Technical sales

Relationship-building

Market analysis

Communication

Education

Bachelor’s degree in Business, Engineering, or a related field

Job description

As Account Manager, you are the primary point of contact for our customers in the semiconductor and high-tech manufacturing sectors. You understand their technical and operational needs, translate them into clear requirements, and ensure we deliver solutions that meet or exceed expectations. You build long‑term relationships, identify new business opportunities, and help position our company as a trusted partner for critical precision cleaning services.

This role combines commercial drive, technical understanding, and a hands‑on approach suited to a fast‑growing startup environment.

TASKS AND RESPONSIBILITY

• Manage and grow relationships with existing customers in the semiconductor and high‑tech supply chain.
• Identify new business opportunities and actively develop prospects into long‑term partnerships.
• Understand customer technical requirements (cleanliness specifications, handling guidelines, packaging needs) and coordinate internally with Operations, Quality, and Engineering.
• Prepare commercial proposals, quotations, and pricing structures.
• Monitor customer satisfaction and drive continuous improvements in service levels.
• Support customer audits, visits, and technical discussions.
• Provide input for forecasting, market analysis, and strategic commercial planning.
• Represent the company at industry events, supplier days, and customer meetings (in Malaysia and occasionally abroad).

FUNCTION REQUIREMENTS

• Bachelor’s degree in Business, Engineering, or a related field.
• Experience in account management, technical sales, or business development—preferably in high‑tech manufacturing, semiconductor supply chain, surface treatment, or precision processes.
• Strong communication and relationship‑building skills with both technical and non‑technical stakeholders.
• Ability to understand technical processes (cleaning, contamination control, cleanroom production) or willingness to learn quickly.
• Proactive, organized, and comfortable working in a fast‑scaling startup environment.
• You are self‑driven, you have an entrepreneurial spirit and a focus on building long lasting relationships.
• You have a basic know‑how of making price calculations and analyses.
• Commercial mindset with the confidence to negotiate and close deals.