Risk and Remediation Analyst

FNZ; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A financial services firm based in Kuala Lumpur is seeking a professional to support risk management and remediation activities. The ideal candidate will have experience in operational risk, able to draft relevant risk notifications, analyze incidents, and manage individual remediation cases effectively. The role requires excellent communication and problem-solving skills, with a focus on teamwork and adhering to organizational values. This position offers a competitive salary and generous employee benefits including health insurance and parental leave.

Benefits

20 days annual leave

Full health and life insurance

Volunteer leave

26 weeks Company Paid Parental Leave

Bonus for referring a friend

Qualifications

• Experience in operational risk or remediation, ideally in financial services.
• Ability to communicate effectively to technical and non-technical stakeholders.
• A base knowledge of financial products is advantageous.

Responsibilities

• Draft risk notifications as needed.
• Analyze and investigate incidents to create timelines.
• Support remediation activities with business staff.
• Manage individual remediation cases and actions.
• Analyze data relevant to the remediation process.

Skills

Excellent communication skills

Relationship management

Problem-solving abilities

Attention to detail

Job description

Our Risk and Compliance function exists to enable the FNZ Group to safely achieve its strategic objectives and protect value; to support the growth and delivery of services and propositions to the quality our clients and regulators expect. This role sits an integral part of the first line risk team that will provide specialist remediation management and leadership support to the FNZ business and play an active role in the management of individual remediation cases. The team are also responsible for the effective management of first line risks across the Australian business and driving closures of actions to effectively manager risk events across the FNZ business.

We are looking for someone who can support and coordinate the execution of customer remediation activity and manage risk events in line with the FNZ and Group policies and supporting processes.

Specific Role Responsibilities

• Drafting relevant risk notifications as and when they arise.
• Analyse and investigate incidents that have taken place, create timelines and suggest relevant recommendations.
• Support remediation activities in conjunction with other staff across the business.
• Remediation action ownership with ongoing management of individual cases.
• Liaise with key business resources and other stakeholders to manage risk event actions to drive closure.
• Analyse data/information in respect to the various steps in the remediation process.
• Support and adhere to FNZ’s goals and values

Experience required

• Experience in operational risk or remediation; ideally within financial services; with a strong operational focus.

• Excellent communication, relationship management and influencing skills. Ability to communicate effectively at a variety of levels both technical and non-technical to internal and external stakeholders.
• A base knowledge of financial products would be advantageous.
• Good investigation and problem-solving abilities.
• Strong attention to detail.

What is in it for you?

We offer a competitive salary, financial reward high performance and global career opportunities in the UK, Canada, Czech Republic, Australia, New Zealand or China.

As part of our team, you'll enjoy generous employee benefits, including 20 days annual leave, full health and life insurance coverage, volunteer leave, and 26 weeks of Company Paid Parental Leave. Plus, refer a friend and receive a generous bonus. And so much more!

If this role appeals to you, please apply with your cover letter and CV by 29 December.

*Please note we shortlist as we receive applications. We encourage early applications as we may withdraw advertising at any time.

For more information, please reach out to us on [e-mail]

About FNZ

FNZ is committed to opening up wealth so that everyone, everywhere can invest in their future on their terms. We know the foundation to do that already exists in the wealth management industry, but complexity holds firms back.

We created wealth’s growth platform to help. We provide a global, end-to-end wealth management platform that integrates modern technology with business and investment operations. All in a regulated financial institution.

Together with our clients, we empower nearly 30 million people across all wealth segments to invest in their future.