Retail Team Lead - Sales & Service Excellence

Watsons Malaysia; Malaysia; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading retail company in Malaysia is seeking candidates for a position focusing on sales targets and customer service excellence. The role requires candidates with a minimum SPM or a diploma/degree in any field, and at least 1 year of experience in the retail or F&B industry. Successful candidates will possess effective communication skills and a pleasant personality. This opportunity involves working shifts, weekends, and public holidays.

Qualifications

• Minimum SPM with retail manager experience or Diploma/Degree in any field.
• Required language(s): Bahasa Melayu and English.
• At least 1 year(s) of working experience in the retail/F&B industry.

Responsibilities

• Achievement of sales target set.
• Instil a high standard of friendly, professional customer service.
• Work hand in hand with the Store Manager in staffing.

Skills

Friendly customer service

Excellent communication skills

Interpersonal skills

Adaptability

Education

Minimum SPM or Diploma/Degree in any field

Job description

A leading retail company in Malaysia is seeking candidates for a position focusing on sales targets and customer service excellence. The role requires candidates with a minimum SPM or a diploma/degree in any field, and at least 1 year of experience in the retail or F&B industry. Successful candidates will possess effective communication skills and a pleasant personality. This opportunity involves working shifts, weekends, and public holidays.