Retail Team Lead - Sales & Service Excellence

Watsons Malaysia; Kuala Lumpur; On-site; MYR 36,000 - 48,000; Full time

Job summary

A major retail chain is seeking a passionate candidate for a role in Kuala Lumpur. Responsibilities include achieving sales targets, providing outstanding customer service, and supporting the Store Manager in staffing. The ideal candidate should possess a minimum SPM with retail management experience or a relevant diploma/degree, excellent communication skills, and at least one year of experience in the retail or F&B industry. Applicants must be Malaysian citizens and capable of flexible working hours.

Qualifications

• Minimum SPM with retail management experience or Diploma/Degree in any field.
• Required language proficiency in Bahasa Melayu and English.
• At least 1 year of experience in the retail or F&B industry.

Responsibilities

• Achieve sales targets set.
• Provide high-standard friendly, professional customer service.
• Work with Store Manager for staffing and operations.

Skills

Friendly customer service

Communication skills

Interpersonal skills

Result-oriented

Adaptability

Education

SPM with retail manager experience or Diploma/Degree

Job description

A major retail chain is seeking a passionate candidate for a role in Kuala Lumpur. Responsibilities include achieving sales targets, providing outstanding customer service, and supporting the Store Manager in staffing. The ideal candidate should possess a minimum SPM with retail management experience or a relevant diploma/degree, excellent communication skills, and at least one year of experience in the retail or F&B industry. Applicants must be Malaysian citizens and capable of flexible working hours.