Retail Supervisor - Typo Aeon Shah Alam

Cotton On Group; Shah Alam; On-site; MYR 100,000 - 150,000; Full time

Job summary

A global retail company in Shah Alam is looking for a Retail Supervisor to support the Store Manager. This role involves coaching the team, improving customer experiences, and driving business results. Candidates should have a strong customer service background and the ability to identify trade opportunities. Join a diverse team focused on making a positive difference every day.

Benefits

50% off brands

Local & Global career growth

24/7 Wellness support

Discounts for family

Performance incentives

Qualifications

• Experience in retail or supervisory roles.
• Strong commercial acumen and customer service orientation.
• Ability to coach and motivate a team.

Responsibilities

• Support Store Manager in daily operations.
• Coach the team to improve department performance.
• Identify trade opportunities to enhance customer experience.

Skills

Coaching

Customer service excellence

Trade opportunity spotting

Job description

Benefits You Will Love…

• 50% off our Brands | Cotton On, Cotton On Body, Cotton On Kids, Typo
• Local &Global career growth
• 24/7 Wellness support
• Discounts for you & your family
• Performance & Peak incentives to reward +recognise our team

The Role

Retail Supervisors support the Store Manager and enable their team to create great experiences for our customer and drive business outcomes for their store.

• Own your store and focus on executing Brand direction across VM, trade actions, inventory processes and presentation
• Coach the team to work together in your department in partnership with your Store Management team
• Share feedback with your Manager and team to grow your department performance
• Bring your commercial eye to your department, spot trade opportunities, and find solutions to improve the customer experience and department results
• Embed customer excellence whilst growing Department results through clear planning and direction
• Advocate for the Cotton On Group Foundation, leading the team on how they can make life changing impact on our projects around the world
• Step-up and support your management team in the wider day-today running of the store as required

It’s more than a job. It’s about making a positive difference in everything we do.

Who are we?

A diverse team of 20,000 around the world who love to think Big and have fun along the way. We develop, reward and recognise our team members, so they can feel empowered to reach their full potential. We know life’s more fun when you’re free to be you and our team bring their point of difference, making us into the unique global retailer we are today.

Being You can take you places at the Cotton On Group. Join us and let’s do good things together.

At Cotton On, we are focused on building a culture centred in belonging, and we are committed to creating workplaces where each individual can show up as their whole self, having an equal opportunity to succeed with us.

We are proud of our diverse global workforce of 20,000 team members from countless nationalities, and we strongly welcome and encourage individuals of all backgrounds to apply with us.

We are focused on bringing more voices, experiences and backgrounds to our workforce as we drive diverse and inclusive outcomes for our team and our customers.

If you have any individual needs in order to fully participate in the recruitment process, please contact us at [e-mail] so we may support you in completing the job application process.