Retail Supervisor

Ark Empire; Shah Alam; On-site; MYR 100,000 - 150,000; Full time

Job summary

A retail company in Shah Alam seeks a Retail Coordinator to manage inventory, provide excellent customer service, and ensure store maintenance. The ideal candidate should have 1–3 years of experience in retail operations, especially in fashion, footwear, or lifestyle brands. Strong organizational, multitasking, and communication skills are essential. Benefits include annual leave and medical leave coverage, offering a supportive work environment.

Benefits

Annual Leave

Medical and Hospitalization Leave

EPF

SOCSO

Qualifications

• 1–3 years of experience in retail coordination or operations, preferably within fashion, footwear, or lifestyle brands.
• Strong organizational and multitasking skills with attention to detail.
• Excellent communication and interpersonal skills.

Responsibilities

• Monitor stock levels, coordinate with suppliers for replenishment, and conduct regular stock takes.
• Assist customers, handle inquiries and complaints, and maintain a positive shopping environment.
• Ensure the store is clean, organized, and that displays are visually appealing.
• Prepare reports, manage operational documentation, and handle administrative tasks.
• Liaise with vendors, suppliers, and service providers to ensure smooth operations.

Skills

Organizational skills

Multitasking

Proficient in Microsoft Office

Communication skills

Job description

Requirements

• 1–3 years of experience in retail coordination or operations, preferably within fashion, footwear, or lifestyle brands.
• Strong organizational and multitasking skills with attention to detail.
• Proficient in Microsoft Office (Excel, PowerPoint, Word).
• Excellent communication and interpersonal skills.

Responsibilities

• Inventory management: Monitor stock levels, coordinate with suppliers for replenishment, and conduct regular stock takes.
• Customer service: Assist customers, handle inquiries and complaints, and maintain a positive shopping environment.
• Store maintenance: Ensure the store is clean, organized, and that displays are visually appealing and up to company standards.
• Administrative tasks: Prepare reports, manage operational documentation, and handle administrative tasks for multiple outlets or departments.
• Vendor coordination: Liaise with vendors, suppliers, and other service providers to ensure smooth daily operations.

Benefits

• Annual Leave
• Medical and Hospitalisation Leave
• EPF
• SOCSO