Retail Supervisor

BIAZA (British and Irish Association of Zoos and Aquariums); George Town; On-site; MYR 113,000 - 143,000; Part time

Job summary

A conservation-focused organization is seeking an engaging Retail Supervisor to join their team at WWT Slimbridge Wetland Centre. This fixed-term role of 6 months involves maximizing sales and providing excellent customer service. The ideal candidate will have retail experience and the skills to lead a team effectively. This part-time position (13.5 hours per week) includes a range of attractive benefits and a flexible work schedule.

Benefits

33 days annual leave

Free entry to wetland centres

Colleague discount

Cycle to work scheme

Contributory pension scheme

Life Assurance

Employee Assistance Programme

Qualifications

• Experience of working in a customer-facing retail environment.
• Experience of working with high volume tills.
• Ability to handle cash accurately.
• Skills of a great team leader.
• Ability to act independently under general work instructions.

Responsibilities

• Develop an inspirational trading environment.
• Maximise sales to generate profit.
• Support team members and champion customer service.

Skills

Customer service

EPOS system

Cash handling

Team leadership

Visual merchandising

Job description

WWT Slimbridge (Centre)

South West Closing date for applications is: 21st Sep 2025

We have an exciting opportunityfor an engaging and proactive Retail Supervisor to join our busy trading team at WWT Slimbridge Wetland Centre.

The successful applicant will work alongside our Retail Manager to develop an inspirational and vibrant trading environment providing an excellent visitor experience.

You will work to maximise sales, consistently delivering or exceeding against agreed targets to generate profit that supports the conservation work of WWT. You will also support our team members within the department, championing great customer service.

This is a fixed term contract for 6 months working 13.5 hours a week, 2 days out of 7.Availability of working days will be discussed at interview although please note, weekend working is essential.

About You

To join as our Retail Supervisor you'll bring:

• Experience of working in a customer facing retail environment and providing excellent customer service.
• Experience of working with high volume tills and understanding of EPOS systems.
• The ability to handle cash accurately.
• The skills of a great team leader.
• The ability to act independently under general work instructions and identify tasks which need to be carried out.
• Experience with visual merchandising

If this sounds like you click apply.

About Us

We’re WWT,and we’re on a mission to restore the super-powered ecosystems we call wetlands.There’s never been a more important moment for our work,and we’ve got some phenomenal people on the case.

Whether they’re taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there’s nothing we love more than watching them soar.

Whatever you do here, you’ll be helping to restore wetlands and unlock their power.So, the only question left is, what role will you play?

Why you’ll love working at WWT

• Wake up every day knowing your work is helping to restore wetlands, and our world
• Be surrounded and inspired by our team ofpassionate, dedicated people
• 33 days annual leave (which goes up to 38 days after 5 years of service) –this includes bank holidays and you have flexibility to take those days whenever you want
• Free entry to all our wetland centres, including your family
• Free car parking and secure bike storage areas
• Colleague discount on shopping and memberships
• Cycle to work scheme
• Contributory pension scheme
• Life Assurance of three times your salary, for peace of mind for your loved ones
• Independent personal, workplace and financial advice from our Employee Assistance Programme

WWT is an equal opportunities employer and all applications will be considered solely on merit.

BIAZA's office hours are 9am – 5pm Monday to Friday. Contact outside of those times will get a response when we are next in the office.

If your enquiry is urgent and you need a response before the BIAZA office reopens, please call Jo Judge on 07593 580602. If you wish to reach one of our members, please contact them directly.

The British and Irish Association of Zoos and Aquariums is a charitable company limited by guarantee and registered in England and Wales number 6789783.Registered Office Regent’s Park, London NW1 4RY. Registered Charity Number is 1128168 and SC040783 (Scotland)