Retail Store Operations Lead

CelcomDigi; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading telecom and tech company in Malaysia is seeking a Retail Specialist to act as second-in-command at the CD Store. The role involves overseeing staff achievements, driving sales performance, and ensuring operational excellence. Candidates should have passed SPM, possess proven retail experience, and demonstrate strong leadership skills. This position emphasizes creating an exceptional customer experience and managing store operations effectively. Embrace this opportunity to contribute to a dynamic team in a vibrant retail environment.

Qualifications

• Must have passed SPM (Sijil Pelajaran Malaysia).
• Proven experience in retail operations, sales, or customer service.
• Strong leadership and people management skills.

Responsibilities

• Oversee store performance and monitor staff achievements.
• Drive overall sales performance through retail activities.
• Ensure smooth store operations and manage compliance.
• Support staff growth and maintain performance standards.

Skills

Leadership skills

Customer service

Sales

Communication skills

Education

SPM (Sijil Pelajaran Malaysia)

Job description

A leading telecom and tech company in Malaysia is seeking a Retail Specialist to act as second-in-command at the CD Store. The role involves overseeing staff achievements, driving sales performance, and ensuring operational excellence. Candidates should have passed SPM, possess proven retail experience, and demonstrate strong leadership skills. This position emphasizes creating an exceptional customer experience and managing store operations effectively. Embrace this opportunity to contribute to a dynamic team in a vibrant retail environment.