Retail Store Leader: Elevate Experiences & Growth

Cotton On Group; Bentong; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading retail brand is looking for a Store Manager at the Genting Premium Outlet in Malaysia. The role focuses on creating exceptional customer experiences and empowering a team of product and brand ambassadors. Responsibilities include coaching staff, managing schedules, and advocating for community impact through the Cotton On Group Foundation. As part of their diverse team, you will contribute to a culture of belonging and growth, driving both personal and professional development.

Benefits

Competitive base salary

Career growth opportunities

50% discount on Cotton On Group brands

Wellness support

Family discounts

Paid program for new parents

Responsibilities

• Enable the team to create great customer experiences and drive business outcomes.
• Lead a culture of engaged product and Brand ambassadors.
• Coach team to deliver multiple Brand moments and elevate customer experience.
• Identify team development needs for wellness, engagement, and performance.
• Work with partners to provide insights to drive results.
• Manage store schedules and wages effectively.
• Advocate for the Cotton On Group Foundation.

Job description

A leading retail brand is looking for a Store Manager at the Genting Premium Outlet in Malaysia. The role focuses on creating exceptional customer experiences and empowering a team of product and brand ambassadors. Responsibilities include coaching staff, managing schedules, and advocating for community impact through the Cotton On Group Foundation. As part of their diverse team, you will contribute to a culture of belonging and growth, driving both personal and professional development.