Retail Store Lead & Sales Specialist

MAP Active; Putrajaya; On-site; MYR 20,000 - 100,000; Full time

Job summary

A dynamic retail company is seeking a Supervisor / Store Associate for their locations at IOI City Mall and Alamanda. The ideal candidate will oversee retail operations, proactively engage with customers, and ensure high standards on the sales floor. A minimum of 1-3 years experience in the retail industry, particularly in sports, fashion, or lifestyle stores is required. Applicants should be motivated team players with excellent communication skills, able to work in a fast-paced environment and embrace retail hours including shifts, public holidays, and weekends.

Qualifications

• 1-3 years of experience in the retail industry, preferably in sports, fashion, and/or lifestyle stores.
• Motivated team player with a cheerful disposition and strong desire to achieve.
• Possess good communications skills and be sales driven.

Responsibilities

• Proactively follow-up on customer queries and needs.
• Achieve the agreed standards on the sales floor, cashier counter, and service zone.
• General store operations including visual merchandising, inventory management, and housekeeping.
• Operate the till efficiently and accurately.
• Communicate product knowledge effectively to customers.
• Develop strong customer connections for repeat transactions.
• Perform ad-hoc duties as assigned by the Line Manager.

Skills

Customer service

Sales-driven

Communication skills

Ability to work in a fast-paced environment

Job description

A dynamic retail company is seeking a Supervisor / Store Associate for their locations at IOI City Mall and Alamanda. The ideal candidate will oversee retail operations, proactively engage with customers, and ensure high standards on the sales floor. A minimum of 1-3 years experience in the retail industry, particularly in sports, fashion, or lifestyle stores is required. Applicants should be motivated team players with excellent communication skills, able to work in a fast-paced environment and embrace retail hours including shifts, public holidays, and weekends.