Retail Sales Specialist (RM3, 500 + Allowances | Immediate Hiring) ID : 14382

PERSOL; Putrajaya; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading sales consultancy in Malaysia is seeking a sales associate to drive product recommendations and enhance customer experiences. Candidates should possess at least SPM with 3 years of relevant experience in sales or customer service, with strong communication skills in English and Bahasa Malaysia. A Passion for technology products is essential, and extra skills in Mandarin are a plus. This position involves managing customer inquiries, upselling, and supporting in-store operations.

Qualifications

• Minimum SPM with 3 years’ relevant experience.
• Diploma or Bachelor’s Degree is an added advantage.
• 3–5 years’ experience in sales, customer service, or retail environment.
• Strong communication skills in English & Bahasa Malaysia.

Responsibilities

• Drive sales by engaging customers and recommending suitable products.
• Upsell and cross-sell during customer interactions.
• Provide friendly, consultative advice on products and services.
• Manage customer enquiries, feedback, and complaints until resolution.
• Stay updated on promotions and competitor offerings.

Skills

Sales experience

Customer service

Strong communication skills

Tech-savvy

Bilingual (English & Bahasa Malaysia)

Education

SPM

Diploma or Bachelor’s Degree

Job description

Drive sales by engaging customers and recommending suitable products and solutions

Upsell and cross-sell during customer interactions to maximise sales opportunities

Provide friendly, consultative advice on consumer technology products and services

Manage customer enquiries, feedback, and complaints until resolution

Support in-store operations, including transactions, inventory, and merchandising

Stay updated on promotions, campaigns, and competitor offerings

Promote self-service platforms and digital solutions to customers

Ensure compliance with standard operating procedures and service standards

Requirements

Minimum SPM with 3 years’ relevant experience

Diploma or Bachelor’s Degree is an added advantage

3–5 years’ experience in sales, customer service, or retail environment

Strong communication skills in English & Bahasa Malaysia (Mandarin is a plus)

Comfortable working retail hours, weekends, and public holidays

Passionate about sales, customer engagement, and technology products

Tech-savvy and comfortable using basic computer applications

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