Retail Sales Leader: Grow Stores, Lead Teams, Delight Customers

Ninja Van; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A logistics technology company in Kuala Lumpur seeks a motivated individual to drive sales growth and improve customer retention. The ideal candidate will possess a diploma with relevant industry experience and over 2 years in retail, along with strong leadership skills. This position involves implementing marketing efforts and ensuring high customer service standards while managing store performance and operational efficiency.

Qualifications

• Minimum 2 years of experience working in retail stores.
• Professional fluency in English & Bahasa Malaysia; Mandarin is an added advantage.
• Hands-on work experience with a proven track record in reaching and exceeding goals.

Responsibilities

• Scout for potential shippers and business opportunities.
• Implement local marketing efforts and outreach programs.
• Monitor store performance against sales targets and KPIs.
• Develop a high-performance service culture and ensure employee engagement.

Skills

Team leadership

Verbal communication

Problem-solving

Customer service

Education

Diploma in relevant industry

Job description

A logistics technology company in Kuala Lumpur seeks a motivated individual to drive sales growth and improve customer retention. The ideal candidate will possess a diploma with relevant industry experience and over 2 years in retail, along with strong leadership skills. This position involves implementing marketing efforts and ensuring high customer service standards while managing store performance and operational efficiency.