Retail Sales & Customer Experience Specialist

Watsons; Kulai; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading retail company in Kulai, Malaysia, is seeking customer service professionals. Responsibilities include providing excellent service, coordinating stock levels, and managing cashier functions. Candidates should have good communication skills and at least a PMR/PT3/SPM/STPM/A Level education. Retail experience is preferred, and applicants must be able to work flexible hours, including weekends and public holidays.

Qualifications

• Pleasant personality and good communication skills required.
• Able to work retail hours including weekends and public holidays.

Responsibilities

• Provide professional service to customers.
• Coordinate sufficient stock levels.
• Ensure correct selling techniques to achieve sales targets.
• Perform cashier functions and promote VIP Member Cards.
• Maintain procedures according to Operations Standards.
• Undertake other tasks as required.

Skills

Good communication skills

Interpersonal skills

Adaptability

Result-oriented

Education

PMR/PT3/SPM/STPM/A Level/Pre-U

Professional Certificate

Job description

A leading retail company in Kulai, Malaysia, is seeking customer service professionals. Responsibilities include providing excellent service, coordinating stock levels, and managing cashier functions. Candidates should have good communication skills and at least a PMR/PT3/SPM/STPM/A Level education. Retail experience is preferred, and applicants must be able to work flexible hours, including weekends and public holidays.