Retail Sales Assistant

SNS Network; Selangor; On-site; MYR 20,000 - 100,000; Full time

Job summary

A retail company in Malaysia is hiring for a customer service role focused on ensuring high levels of customer satisfaction through excellent service. Responsibilities include greeting customers, assessing their needs, and providing product demonstrations. Candidates should have a minimum of SPM/O level and strong communication skills. This position offers various benefits, including an Employee Share Option Scheme and performance incentives.

Benefits

Employee Share Option Scheme (ESOS)

Commission

Performance Incentive

Medical Claim

Overtime Claim

Staff Purchase Scheme

Product training

Overseas trips: Asia, America, Australia, Europe

Qualifications

• Proven working experience in retail sales / fresh graduates are welcome.
• Friendly, self-motivated, confident.
• Keep up-to-date with product information.
• Basic administration skills.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Welcome customers by greeting them and assessing their needs.
• Explain and demonstrate the features of products to customers.
• Maintain outstanding store condition and visual merchandising standards.
• Achieve sales target and ensure outlet stock accuracy.
• Perform daily operation tasks such as sales reports and stock takes.
• Comply to company policies and standard operation procedures.
• Undertake ad-hoc assignments as required.

Skills

Strong communication skills

Interpersonal skills

Organizational skills

Sales driven

Education

Minimum SPM/O level or equivalent

Job description

Overview

Ensure high levels of customer satisfaction through excellent sales service. Welcome customers by greeting them and assessing customers’ needs. Explain, provide appropriate recommendation and perform demonstration on the features of the products to the customers. Maintain outstanding store condition and visual merchandising standards. Achieve sales target and ensure outlet stock accuracy. Perform daily operation tasks such as sales report, stock take, etc. Comply to company policies and standard operation procedures. To undertake any ad-hoc assignments as and when required.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Welcome customers by greeting them and assessing customers’ needs.
• Explain, provide appropriate recommendation and perform demonstration on the features of the products to the customers.
• Maintain outstanding store condition and visual merchandising standards.
• Achieve sales target and ensure outlet stock accuracy.
• Perform daily operation tasks such as sales report, stock take, etc.
• Comply to company policies and standard operation procedures.
• Undertake any ad-hoc assignments as and when required.

Requirements

• Minimum SPM/O level or equivalent.
• Proven working experience in retail sales / fresh graduates are welcome to apply.
• Strong communication, interpersonal and organizational skills.
• Friendly, self-motivated, confident and sales driven.
• Keep up-to-date with products information.
• Basic administration skills.

Vacancies area

• Gloo Hyperstore @ IOI Mall Damansara
• iTworld @ Starling Mall

Benefits

• Employee Share Option Scheme (ESOS)
• Commission
• Performance Incentive
• Medical Claim
• Overtime Claim
• Staff Purchase Scheme
• Product training
• Oversea trips: Asia, America, Australia, Europe

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