Retail Sales Assistant (Mandarin Speaker)

BC Boyinco Sdn Bhd; Selangor; On-site; MYR 20,000 - 100,000; Full time

Job summary

A retail company in Selangor, Malaysia is seeking candidates for customer service roles, with a focus on communication skills and sales responsibilities. Ideal applicants should be proficient in English and Mandarin, possess a positive attitude, and be willing to learn. The position offers competitive salary, benefits such as paid time off, and opportunities for advancement, making it an exciting opportunity for fresh graduates and experienced individuals alike.

Benefits

Competitive salary

Commission opportunities

Staff purchase discounts

Paid time off

Flexible scheduling

Ongoing training

Career advancement potential

Employee recognition programs

Qualifications

• Can speak and write in English and Mandarin.
• Fresh graduates are welcome to apply.
• Excellent communication and interpersonal skills.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Ascertain customers’ needs and accurately describe product features.
• Recommend and display items that match customer needs.

Skills

Customer Service

Product Knowledge

Communication Skills

Merchandising and Sales Techniques

Job description

Requirement

• Can speak and writing in English and Mandarin.
• Fresh graduate are welcome to apply; Previous experience in retail, sales, or customer service is preferred but not required.
• Excellent communication and interpersonal skills.
• Ability to assess customer needs and offer relevant product recommendations.
• Strong problem-solving skills and the ability to handle customer inquiries effectively.
• Basic math skills for handling transactions and inventory management.
• Ability to work in a fast-paced environment and multitask efficiently.
• Familiarity with point-of-sale systems and basic computer skills.
• Strong attention to detail and organizational skills.
• A positive attitude and a willingness to learn.
• Reliable, punctual, and able to work flexible hours, including weekends and holidays.
• Team player with a customer-focused mindset.
• Ability to stand for extended periods and perform physical tasks such as lifting and stocking products.
• Skills required: Customer Service, Product Knowledge, Communication Skills, Merchandising and Sales Techniques.

Responsibility

• Ensuring high levels of customer satisfaction through excellent sales service
• Ascertain customers’ needs and wants and accurately describe product features and benefits
• Recommend and display items that match customer needs
• Manage point-of-sale processes and all the shipment to customer
• Keep up to date with product information
• Any other ad-hoc task assigned by management

Benefits

• Competitive salary and incentive scheme
• Opportunities for commission or bonuses based on sales performance.
• Staff purchase discounts.
• Paid time off, including vacation days, sick leave, and holidays.
• Flexible scheduling options.
• Ongoing training and development opportunities.
• Potential for career advancement within the company.
• Discounts on store products and services.
• Employee recognition programs and incentives.
• A supportive and inclusive work environment.