Retail Operations Manager - Multi-Outlet Leadership

Universal Traveller Shop Sdn Bhd; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A retail company in Kuala Lumpur is seeking an experienced retail operations manager to oversee multiple outlets. Responsibilities include managing daily operations, recruiting and developing a sales team, monitoring performance, and ensuring high customer service standards. Ideal candidates have at least 5 years of experience in retail operations and possess strong leadership and communication skills. Willingness to work retail hours and travel is required.

Qualifications

• Minimum SPM Certificate or Diploma in Business/Retail Operation.
• At least 5 years of experience in retail operations.
• Excellent communication and interpersonal skills.

Responsibilities

• Responsible for daily operations of multiple outlets.
• Select and develop an effective sales team.
• Monitor performance and ensure meeting revenue goals.

Skills

Communication skills

Leadership

Problem-solving

Business acumen

Education

SPM Certificate

Diploma in Business / Retail Operation

Job description

A retail company in Kuala Lumpur is seeking an experienced retail operations manager to oversee multiple outlets. Responsibilities include managing daily operations, recruiting and developing a sales team, monitoring performance, and ensuring high customer service standards. Ideal candidates have at least 5 years of experience in retail operations and possess strong leadership and communication skills. Willingness to work retail hours and travel is required.