Retail Operations Executive

Bell Ward; Kuala Lumpur; On-site; MYR 48,000 - 72,000; Full time

Job summary

A leading collectibles company is seeking a proactive Retail Operations Executive for its Kuala Lumpur office. This role involves managing consignment operations, inventory, and logistics, while supervising staff and ensuring smooth daily operations. Candidates should have 3-5 years of experience in retail operations, possess strong organisational and problem-solving skills, and be proficient in Microsoft Office. This position offers an opportunity to contribute significantly to business growth in a dynamic environment.

Qualifications

• Minimum 3-5 years’ experience in retail operations or inventory management.
• Strong understanding of consignment operations.
• Excellent organisational and multitasking skills.

Responsibilities

• Oversee consignment operations and inventory management.
• Manage invoicing and prepare weekly P&L reports.
• Coordinate logistics and shipping to Singapore.

Skills

Retail operations experience

Inventory management

Organisational skills

Problem-solving skills

Communication skills

Education

3-5 years in retail operations or related field

Tools

Microsoft Office

Inventory management systems

Job description

Our client is a leading player in the collectibles business, specialising in unique, high-value items with a focus on exceptional customer experiences. They are looking for a proactive and detail-oriented Retail Operations Executive to manage their Kuala Lumpur office operations and support business growth.

The Retail Operations Executive will be responsible for overseeing consignment operations, inventory management, invoicing, logistics, and staff supervision at the Kuala Lumpur office. The role requires strong organisational skills, operational acumen, and the ability to maintain smooth day‑to‑day operations while liaising with consignors and the Singapore head office.

Job Responsibilities

Consignment Operations Management

• Serve as the primary point of contact for consignors in Kuala Lumpur.
• Guide consignors on the company’s consignment process, policies, and requirements.
• Ensure all consignment documentation is accurately completed and submitted on time.

Inventory & Stock Management

• Oversee stock inventory for the Kuala Lumpur office.
• Manage stock purchasing, replenishment, and regular stock audits.
• Ensure inventory accuracy in the system and resolve discrepancies.
• Prepare and manage invoicing for Kuala Lumpur-based consignors.
• Ensure timely and accurate issuance of invoices and related documentation.
• Compile and submit weekly Profit & Loss (P&L) reports to the Singapore office.

Logistics & Shipping Coordination

• Coordinate shipment of consignment items to Singapore for processing.
• Ensure proper packing, labeling, documentation, and timely dispatch.

Staff Management

• Supervise operational staff in the Kuala Lumpur office.
• Handle scheduling, task delegation, performance monitoring, and basic HR support.
• Foster a positive and productive working environment.

General Office & Operational Support

• Support daily operations to ensure smooth running of the Kuala Lumpur retail office.
• Maintain operational reports and documentation, and assist with process improvement initiatives.
• Support management on operational improvements or special projects as required.

Job Requirements

• Minimum 3–5 years’ experience in retail operations, inventory management, or a related field.
• Strong understanding of consignment operations and stock management.
• Experience with invoicing, P&L reporting, and basic financial administration.
• Excellent organisational, multitasking, and problem‑solving skills.
• Strong interpersonal and communication skills; able to liaise with consignors and internal teams effectively.
• Experience supervising staff and coordinating team activities.
• Detail‑oriented, proactive, and able to work independently.
• Proficient in Microsoft Office; familiarity with inventory management systems is a plus.

For more information or confidential consultation, please do not hesitate to contact Pui Yee at ***********@bell-ward.com.

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Company Registration No.: 1080098-P (JTK License No: JTKSM 427)