Retail Management Trainee

Xiaomi Technology; Kuala Lumpur; On-site; MYR 30,000 - 50,000; Full time

Job summary

A leading technology company in Kuala Lumpur seeks ambitious fresh graduates for the NextGen Manager Initiative. This program provides structured leadership training, mentorship, and prepares participants to become Store Managers within a year. Candidates should be enthusiastic about technology, with strong communication skills and flexibility to work shifts. A competitive salary and career progression opportunities are included.

Benefits

Structured leadership training

Competitive salary

Performance incentives

Lifestyle perks

Qualifications

• Recent graduates with a Diploma or Degree are required.
• Candidates must be fluent in English and Bahasa Malaysia.
• Flexibility to relocate and work on shifts is essential.

Responsibilities

• Lead daily store operations and deliver exceptional customer experiences.
• Support team scheduling, coaching, and performance tracking.
• Analyze store KPIs and contribute to business decisions.

Skills

Strong communication skills

Problem-solving skills

Passion for technology

Customer engagement

Energetic and adaptable

Fluency in English

Fluency in Bahasa Malaysia

Basic Mandarin (optional)

Education

Diploma or Degree in any field

Job description

About the Program

The NextGen Manager Initiative is Xiaomi Malaysia’s fast‑track development program designed to shape future store leaders. Over 12 months, you’ll gain hands‑on experience, leadership training, and mentorship—preparing you to become a Store Manager by the end of the journey. This is not a desk job. It’s a launchpad for ambitious individuals who want to lead, grow, and make an impact in the world of tech retail.

🎯 What You’ll Do

• Lead daily store operations and deliver exceptional customer experiences
• Manage inventory, merchandising, and visual standards
• Support team scheduling, coaching, and performance tracking
• Analyze store KPIs and contribute to business decisions
• Collaborate with cross-functional teams on marketing and outreach
• Shadow experienced managers and take on leadership responsibilities

✅ What We’re Looking For

• Fresh graduates with a Diploma or Degree in any field (Business, Marketing, Retail, or related preferred)
• Passionate about technology, retail, and customer engagement
• Strong communication and problem‑solving skills
• Willingness to work 6 days/week, 7.5 hours/day (rotational shifts)
• Energetic, adaptable, and eager to grow into a leadership role
• Flexibility to relocate throughout Malaysia over the course of your career
• Flexibility to work schedule based on shift duty, that may include weekends and public holidays
• Fluent in English and Bahasa Malaysia; Mandarin is a plus

🎓 What You’ll Gain

• Structured leadership training & mentorship
• Fast‑track promotion to Store Manager
• Competitive salary, performance incentives & lifestyle perks
• Career progression into regional or corporate roles