Retail Executive

Talent Recruit; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading retail company in Kuala Lumpur is looking for a Retail Executive to ensure efficient operations across outlets. The ideal candidate will manage daily functions, drive sales, and ensure compliance with company standards. A minimum of 2 years' retail experience and a Certificate/Diploma are required. This role offers a chance to lead in a growing environment.

Qualifications

• Minimum 2 years of experience in the retail business.
• Experience managing multiple outlets is required.
• Strong ability to maintain operational compliance and high service quality.

Responsibilities

• Ensure smooth day-to-day operations at the outlet.
• Drive sales growth and monitor expenses.
• Maintain effective branch administration and inventory control.

Skills

Retail management

Customer service

Sales performance

Attention to detail

Education

Certificate / Diploma

Job description

We are representing a well known technology-driven self-service laundry in Malaysia. As they are expanding, they are looking for Retail Executive to join the team in Gombak.

Responsibility

• Ensure day-to-day operations at the outlet run smoothly and in line with company standards, including service quality, customer experience, sales performance, and operational compliance.
• Drive overall branch performance by supporting sales growth, monitoring expenses, and identifying opportunities for cost savings.
• Oversee and maintain effective branch administration, including inventory and stock control, cleanliness, and safety protocols.
• Ensure all outlet activities comply with store policies, procedures, and environmental standards.
• Manage token usage tracking, conduct regular reviews at the outlet level, and support reporting tasks such as CDM (Cash Deposit Machine) summaries, sales collection, and daily housekeeping schedules.
• Serve as the first point of contact for any issues that affect outlet operation smoothness, ensuring prompt and satisfactory resolution.

Requirements

• At least a Certificate / Diploma
• At least 2 years of experience working in the retail business
• Candidates should have experience in managing multiple outlets
• Attention to detail in producing task reports