Retail Consultant - Onsite, Growth & Inclusive Experience

Aesop Retail PTY LTD; Kuala Lumpur; On-site; MYR 30,000 - 45,000; Full time

Job summary

A global retail company is seeking a Retail Consultant in Kuala Lumpur. This full-time role involves engaging customers, guiding them to products, and ensuring an exceptional shopping experience. Candidates should have customer service experience and strong communication skills, with a preference for those knowledgeable in skin and hair care industries. The position offers professional development opportunities and benefits including a product discount and performance bonuses.

Benefits

Competitive annual leave

Medical and insurance coverage

Generous product discount

Bonus based on performance

Qualifications

• Experience in a customer service role is essential.
• Ability to drive commercial outcomes through effective selling.
• Demonstrated team participation and contribution history.
• Empathy to manage interpersonal relationships.
• Open mindset to understand and listen to diverse perspectives.

Responsibilities

• Engage with customers and guide them to relevant products.
• Deliver an exceptional customer experience.
• Demonstrate products addressing customer needs.

Skills

Customer service experience

Effective selling skills

Team contribution

Empathy and interpersonal management

Strong communication skills

Problem-solving skills

Knowledge of skin care

Knowledge of hair care

Job description

A global retail company is seeking a Retail Consultant in Kuala Lumpur. This full-time role involves engaging customers, guiding them to products, and ensuring an exceptional shopping experience. Candidates should have customer service experience and strong communication skills, with a preference for those knowledgeable in skin and hair care industries. The position offers professional development opportunities and benefits including a product discount and performance bonuses.