Retail Associate | NIKE Southkey JB

Gulf Marketing Group (GMG Group); Johor Bahru; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading retail brand in Johor Bahru is looking for enthusiastic Retail Associates to provide premium customer service at their NIKE store. Ideal candidates should have 1-3 years of retail experience, be fluent in Bahasa Malaysia and English, and possess strong interpersonal skills. GMG offers competitive salaries, attractive commissions, and opportunities for career development in a fast-paced environment.

Benefits

Competitive salary + attractive commission

Staff discounts across all GMG brands

Health insurance & medical coverage

Career development through training

Qualifications

• 1–3 years of experience in retail or sports sales.
• Ability to start immediately is a plus.
• Strong interpersonal skills and high energy.

Responsibilities

• Deliver energetic customer service as the face of NIKE.
• Drive sales and build customer loyalty.
• Handle stock counts and ensure zero loss.

Skills

Retail experience

Customer service

Fluency in Bahasa Malaysia

Fluency in English

Interpersonal skills

Job description

Be More Than a Teammate. Be Part of a Movement.
Join GMG x NIKE — And Power a Generation of Sport.

At GMG, we don’t just sell sneakers — we inspire movement. With over 45 years of experience and a portfolio of 120+ global and homegrown brands, GMG is one of Asia and the Middle East’s leading well-being companies. We proudly represent brands like Sun & Sand Sports, VANS, Timberland, The North Face, Columbia and of course, NIKE.

Now, we’re looking for the next generation of Retail Associates to join our NIKE store team — people who live for sport, breathe fashion, and are ready to help others move with purpose.

What You’ll Do

• Be the face of NIKE Malaysia — deliver energetic, premium customer service daily
• Learn our product range inside out and recommend what fits each customer’s needs
• Boost store performance by driving sales, increasing UPT & ATV, and building customer loyalty
• Own key store operations like opening/closing, sales transactions, and floor organization
• Team up with visual and inventory teams to ensure displays are sharp and stock is spot on
• Handle stock counts, shipments, and ensure zero loss
• Represent both NIKE and GMG’s legacy of excellence with pride
• Jump into in-store events, product drops, and activations that connect with our community

You’ll Fit Right In If You Have:

• Malaysian citizenship
• 1–3 years of experience in retail, customer service, or fashion/sports sales
• The ability to start immediately is a big plus
• Fluency in Bahasa Malaysia and English
• The ability to work shifts, weekends, and public holidays (Mandatory)
• Strong interpersonal skills, high energy, and an eye for detail
• A team-first mindset and the physical stamina for active retail life

Why GMG?

At GMG, you don’t just work for a global brand — you work with one. We offer:

• Competitive salary + attractive commission
• Staff discounts across all GMG brands — NIKE, VANS, Timberland, Columbia & more
• Health insurance & medical coverage
• Career development through hands-on training
• Opportunities for promotion within a global retail ecosystem
• An exciting, fast-paced environment where your hustle is recognized and rewarded

Let’s Do This

If you’re driven, passionate about the active lifestyle, and ready to grow within a powerhouse like GMG, now’s your moment. Join us and be part of a team that fuels movement across 12 countries and counting.

Apply today — and let’s shape the future of sport, together.
Just do it — the GMG way.