Retail Associate

Swee Lee Music; Kuala Lumpur; On-site; MYR 25,000 - 35,000; Full time

Job summary

A musical instruments company is seeking a Retail Associate in Kuala Lumpur. The ideal candidate should have a passion for music, be able to provide excellent customer service, and possess strong knowledge of musical instruments. Responsibilities include selling products, participating in events, and meeting daily showroom tasks. Applicants should be proficient in English and Bahasa Melayu, and an ability to play an instrument is preferred. This role is a fantastic opportunity to join a dynamic team committed to music excellence.

Qualifications

• Ability to play an instrument, preferably guitar or bass.
• In-depth knowledge of various musical instruments.
• Self-motivated with strong teamwork capabilities.

Responsibilities

• Provide excellent customer service and product knowledge.
• Sell musical instruments and related products.
• Participate in sales and marketing events as required.
• Accomplish daily tasks in the retail showroom.

Skills

Sales process knowledge

Presentation skills

Customer service

Team player

Proficiency in English

Proficiency in Bahasa Melayu

Tools

Basic office software

Job description

Vista Musical Instruments is an innovative, global collective of music-related brands dedicated to building meaningful products and experiences for the music community. Brands include MONO, Harmony, Heritage Guitars,Teisco,Swee Lee, Dawsons, and Manny’s. Vista Musical Instruments is headquartered in Singapore, with operations in the USA, UK, and APAC, and is a part of Caldecott Music Group.

We are looking for a Retail Associate to join us as we strive to deliver world-class service to our customers. As a sales professional, knowledge of the sales process is crucial - prospecting, qualifying, selling, overcoming objections, closing the deal and follow up. We want somebody who matches our spirit and ambitions, and someone who will challenge us to constantly push our boundaries.

Job Description:

Provide service, product knowledge and expertise to customers.

Selling musical instruments and products.

To participate in sales & marketing events, roadshows etc, as and when required.

Accomplish retail showroom's daily tasks.

Job Requirements:

Must be able to play an instrument (guitar or bass preferably). An in-depth knowledge of various musical instruments will be an advantage.

Strong presentation skills, must be self-motivated and a good team player.

Excellent customer service and sales oriented.

Proficient in English and Bahasa Melayu.

Computer literate and knowledge in basic office software.

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