Retail Assistant Trainee-ONE UTAMA

HLA Garment; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A retail fashion company in Malaysia is looking for a Retail Fashion Associate. Responsibilities include providing excellent customer service, assisting clients in selecting apparel, maintaining store standards, and conducting minor garment alterations. Candidates should be proficient in English and Mandarin and be willing to work on weekends and public holidays. Fresh graduates are welcomed as training will be provided. This role offers a basic salary plus commission and opportunities for fast internal promotion.

Benefits

Uniform provided

Commission

Fast Internal Promotion

Training and certification provided

Medical Claim

Qualifications

• Good knowledge of spoken English and Mandarin required.
• Customer service experience valued, fresh graduates welcome.
• Must be willing to work retail shifts, weekends, and public holidays.

Responsibilities

• Provide excellent customer service and assist with needs.
• Maintain the shop's brand image and cleanliness.
• Assist with inventory checks and product tagging.

Skills

Customer service

Basic alterations

Fashion awareness

Job description

Working Location: ONE UTAMA (Basic Salary RM 2,100) , commission separate minimum RM 400-RM 1,100 above

We are recruiting for our HLA female Brand in Malaysia. HLA (Malaysia) is recruiting for Retail Fashion Associate

Overview

As we are expanding further, we are looking for a dedicated personality to join our big family as a Retail Fashion Associate. You will be responsible to maintain, replenish, and upkeep of the store according to brand image and standards.

Responsibilities

• Responsible for customer’s overall in-store experience by providing customer service, understanding customer’s needs, recommending suitable apparel to suit customer’s needs, and offering an alternative to customers.
• Actively maintain a global brand image.
• Greet and assist customers in a friendly, professional manner.
• Provide styling suggestions and product knowledge to help customers find suitable outfits.
• Drive sales by understanding customer needs and promoting current collections.
• Perform pants alteration (e.g., hemming) using store equipment as required.
• Operate the POS system efficiently during transactions, refunds, or exchanges.
• Maintain visual merchandising standards and cleanliness of the store.
• Conduct daily cleaning duties, ensuring the store is tidy, neat, and inviting at all times.
• Replenish stock and assist with inventory checks and product tagging.
• Handle customer feedback or complaints with tact and positivity.
• Collaborate with team members to achieve sales targets and store goals.
• Stay updated with fashion trends, promotions, and brand policies.

Benefits

• Uniform provided & Commission.

Requirements

• Must be able to work according to Retail Shifts, Weekend and Public Holiday.
• Good knowledge of spoken English, Mandarin as the candidate are required to liaise with Mandarin speaking customers and Bahasa Malaysia.
• Customer service experience will be of valuable.
• Fresh graduates without experience are welcome to apply as there will be training provided.

Additional Benefits

• (Basic Salary + Commission)
• Fast Internal Promotion
• Good working environment & culture
• Training and certification sponsored by the company
• Medical Claim

Interested candidate pls walk in store directly.

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