Retail Assistant ( IOI City Mall 2 )

Golden Screen Cinemas; Putrajaya; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading cinema operator in Putrajaya is seeking a Café Operations Manager. Responsibilities include managing café strategy, ensuring food quality, and leading a team. Candidates must have at least 5 years of experience, preferably in the F&B industry, along with strong leadership and problem-solving skills. This position offers various benefits, including medical and dental coverage, along with fun recreational activities.

Benefits

Medical benefits

Dental benefits

Free movie passes

Comprehensive leave

Group Term Life & Personal Accident Insurance Coverage

Staff discounts

On the Job Training

Career growth opportunities

Fun recreational activities

Qualifications

• Minimum 5 years of working experience.
• Previous experience in F&B industry is an advantage.
• Self-motivated with a dynamic personality.

Responsibilities

• Manage café operations strategy to meet sales targets.
• Ensure food products meet quality and standard procedures.
• Control cash handling practices as per company guidelines.

Skills

Interpersonal skills

Problem solving

Analytical skills

Leadership skills

Communication skills

Education

SPM or equivalent

Job description

Job Responsibilities

• Manage café operations strategy planning to achieve the Company objectives, and sales target
• Ensure all food and products are consistently prepared and served according to the restaurant’s recipes, portioning, cooking and serving standards
• Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures
• Make employment decisions consistent with the Company’s guidelines for approval or review
• Continually strive to develop your staff in all areas of managerial and professional development
• Prepare all required paperwork, including forms, reports and schedules in an accurate, organized and timely manner
• To ensure all supplies, equipment, tools and work station are kept in clean excellent working condition through personal inspection and by following the restaurant’s preventative maintenance programs
• Ensure all products are received in correct unit count and condition and deliveries are performed in accordance with the restaurant’s receiving policies and procedures
• Comply with federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the restaurant, employees and guests
• Assist and lead the daily, weekly and monthly reporting activities
• Attend scheduled meetings at HQ and conduct daily, weekly and monthly briefings at outlet level
• Works to continually improve guest and employee satisfaction while maximizing the financial performance in all areas of responsibility
• Provide support on solving café operations problem and issues
• Perform any other duties that are assigned to you from time to time and to follow all the rules and regulations set by the Company

Job Requirements

• Must possess at least SPM or its equivalent
• Minimum 5 years of working experience
• Previous experience in F&B industry will be an added advantage
• Self-motivated and dynamic personality with excellent interpersonal, communication and leadership skill
• Good problem solving and strong analytical skills
• Able to work under pressure and willing to work long hours including weekend and public holiday
• Display creativity and initiative in carrying out duties
• Required language(s): English, Bahasa Malaysia

Job Benefits

• Medical benefits
• Dental benefits
• Free movie passes
• Comprehensive leave
• Group Term Life & Personal Accident Insurance Coverage
• Staff discounts
• On the Job Training
• Career growth opportunities
• Fun recreational activities